Company Details

The led bulbs are very bright but not dazzling, great service from LED Hut, cheers

..Been using them since Battery Force days, they are my go-to for batteries, great price & service, recommended-!

I have used LEDhut many times in the past without a problem but my last order I had to return as it was incorrect. I used a return label supplied by LED hut and it was confirmed that the parcel arrived. That was over 1 month ago and the expected correct products have not arrived. The phone just gives a bland message and the emails are not answered? This is not looking good for this Company so I suggest that you don't place orders here until they become responsive again!!! WE ARE NOW 1 WEEKS LATER AND DESPITE THE RESPONSE FROM LED HUT WHICH IMPLIED IT WAS MY FAULT THAT I HADN'T NOTIFIED THEM (BUT I HAD ON 3 OCCASIONS + AN INSTRUCTION IN THE RETURN PACKAGE) I AM STILL WAITING FOR MY 10 GU10 LED WARM WHITE. IT IS NOW AROUND 6 WEEKS WAITING. FROM A COMPANY THAT WAS ALWAYS RELIABLE TO ONE WHICH APPEARS TO BE TOTALLY INCOMPETENT NOW IS QUITE SAD AS OTHER COMPANIES SEEM TO BE QUITE THE OPPOSITE. IT'S NOW 25/06/21 I'LL REPORT BACK IN 1 WEEK (I'VE INCLUDED THE YEAR AS WHO KNOWS I MAY STILL BE WRITING THIS STORY IN 2022!

Very happy with the lamps

Good choices and prices. Quality products, easy to order with quick delivery.

I used Led hut a few times now to replace all my old lights The lights came before the date they were due. well boxed up.

Great product, quick service

Not your fault - the LED bulbs I ordered for Churchfield House, (for whom I have previously ordered LED lamps to replace tungsten bulbs throughout the house), are too large to fit in the wall light shades. We have returned them, in the hope of a credit note as there will certainly be further requirements for other LED lights. Regards, Ted Wilson.

warning do not use this company! No customer service do not answer the phone or reply to emails. Ordered two lights fittings that never arrived and have had to go to the credit card company to get the refund. You have been warned!! In response. The parcel was returned to you on 25th may, 5 weeks ago!! I would suggest you use a better courier.

I purchased 4 led bulbs for a specific job within 3 days one of the bulbs failed and have not be able to contact LED hut they do not answer phones or emails. Poor customer relations I have been buying from them for a long time but will not use again.

Used to use this company a lot in its previous guise but now it is worse than useless. Incomplete order delivered and cannot get any response, been trying for over two weeks. Been in touch with my bank to claim back the money as I paid on credit card. My advice to anyone considering ordering anything from this company is DON'T. Would give no stars if it was possible

Historically excellent service but on my latest order, still have not received the goods after more than two weeks. Have emailed twice and got no response. Have tried to phone 10 times today but only ever get an answering machine. Left a message but no response.

Quick and efficient service, great selection and good prices.

The light itself is excellent, gives great 'daylight' to my kitchen. However, Hermes was very difficult to deal with re the delivery; they didn't bother to notify me when they were coming, contradicted themselves, etc. LED Hut investigated and did send back useful (and accurate) information re the delivery; however, because Hermes was contradicting them I tried to phone LED Hut and got nowhere. I'd be connected by my call could 'never be taken'. I suspect that if LED Hut had used any other carrier firm, I'd have had no gripes at all. Their range of lights is very good and the electrician who fitted mine said it was a good quality light. I'd give LED Hut five stars for the light. I'd certainly use them again because of their range, but I'd try to encourage them to get Hermes to notify me of delivery day and time.

The order was accurate & Delivery was on time

Helpful information simple selection system, easy ordering and very prompt delivery. If only other online businessess were as good!

First class service

Very efficient service as usual

Awful service. No replies. I have sent faulty bulbs more than 7weeks ago and looks like they ignoring any communication. Going to trade standard now.

I placed an order with LED Hut 14 months ago and my account was charged. Despite numerous emails I have not had any reply and no goods - still! Do not trust this company with your money!