Company Details

Ordered Osram 40w Halopin G9 oven lamp bulb on Sunday afternoon, received Tuesday morning and fitted immediately Excellent service thank you

Website was excellent, providing clear information about swapping fluorescent tube bulb to led and recommended T8 tube bulb to replace old fluorescent. Delivery was super fast, well packaged and it fitted and more importantly fitted by me! This company is now on my go to list. Thank you.

I ordered a bathroom mirror on Wednesday it arrived on Thursday so well packed it was so easy to install it was up and working in about an hour , I am very impressed with this company and I would recommend them to anyone. Many thanks to all involved.

I've had two recent orders with LampShopOnline. The first was for LED tubes to replace flourescent tubes. Although the website implied the tubes were a direct replacement, they did not work. The customer support team checked my fitting compatibility and advised that it would need a minor rewire. I later decided not to go ahead and was given a full refund as LampShop agreed with me that the website was misleading. It has now been updated. My second order was for two more flourescent tubes. This time the courier failed to deliver on time. On calling customer services, they immediately followed up with the courier to track the item down and get it delivered the next day. Sadly package had been wrecked in transit and the tubes shattered. Within an hour of receiving my email, I have another full refund in my account. Whilst I ended up with no tubes, I exeprienced seamless first class customer service from three different team members. I wouldn't hesitate to order from LampShop again. I eventually decided to replace the light fitting so didn't need the tubes anyway!

Great company fast delivery. Excellent packaging. All good so far thank you

I ordered a illuminated bathroom mirror, it started coming on on its own. I contacted lampshoponline , they was very professional and quickly sent out another, and picked up the faulty mirror, all within a few day. I found the after care very good, and would recommend this company.

Ordered a bulb and paid for next day delivery, 2 days pass and nothing but a sorry here's your money back, not one attempt at helping me get another bulb, just fob me off with a refund, won't be shopping g here again

You have to be a expert at light fittings to order from here! I order a bulb that didnt fit my socket and was asked to pay to return it (signed for post) cause I ordered the wrong product. That is not good customer service when product is not even used and just wanted a stright return.

absolutely fantastic service. Product was awesome and when I called at a later date for more of the same product they honoured the original price I paid for it even though the price had been increased. Will use again.

Top marks for this company! Bought incorrect LED tubes which I sent back for exchange for the correct ones. Although in transit a breakage occurred they replaced them without charge & their customer service was absolutely fantastic!! Definitely recommend to anyone ! Good value prompt delivery & 5* customer service ✅

Brilliant service all round. I have always received a good price and delivery is always quicker than expected. Customer service is great and I recommend using the LampShopOnline.

I purchased two CFL bulbs. They were well priced and delivered promptly, so I was already pleased. However a couple of weeks later I received a courtesy call from a very kind person called Susan who checked that the items had been received and working as expected, which they were. She also informed me about these bulbs being discontinued and provided some advice about what to do about it. Susan is a great asset to this company and because of her excellent service, I'll be purchasing from Lamp Shop Online again

Excellent service. Product packaged incredibly well. Item was spot on. Very fast postage too. Excellent service all round. Also great prices

Aone of my lights arrived damaged but I have contacted customer services and they responded quickly and are sending a replacement. I can't say fairer than that. These things can happen and I am pleased with how they have dealt with it which leaves me feeling confident to buy from them in the future.

Purchased a replacement batton fitting which was a good price and dispatched quickly. Unfortunately it couldn't be delivered as I was at work on the three times fed ex tried. Then it went back to fed ex with no way of getting it back from them via the app or otherwise. I rang lampshoponline not really expecting someone to answer, but they did and had me another on the way immediately, which arrived the next day! Also got a follow up call to make sure all was good.

I paid for a next day delivery.. didn't get it. Nearly two weeks on now and still no delivery and no response to my emails asking when can expect my lamps.. Avoid..

Received order for LED battens promptly, well wrapped. However no instructions as to fitting etc. Looked online for same but only found panel fitting instructions. Awaiting response, when received and fitted will up rate experience.

First time I have used them. Got a prompt reply to a technical query I made. Ordered 4 LED tubes and just went for standard delivery. Arrived day after.

I'm so impressed! I managed to order 3 tube lights for my kitchen from this company and they were delivered the next day. I tested them all and they worked perfectly. They were packaged well and treated with care upon delivery. The price was also fantastic. I got 3 lights for around £18 including delivery. On another website 2 of the exact same lights would have cost me around £30. A very happy customer!

Fantastic Company. My order came quickly but there was something missing. I emailed and it was sorted quickly. Great customer service.