Kempson Way, IP32 7AR, Bury Saint Edmunds, GB
John Banks Group: Driving Excellence for Over 50 Years For more than half a century, John Banks Group has stood as a trusted name in the automotive industry, delivering exceptional vehicles and unparalleled customer experiences. Whether you're a car enthusiast, a motorcycle devotee, or simply searching for the perfect vehicle to match your lifestyle, we have the expertise, inventory, and commitment to make your journey extraordinary. A Legacy of Automotive Excellence From our humble beginnings in 1974, John Banks Group has grown into a premier automotive destination, offering a diverse range of vehicles across ten renowned brands and fourteen locations. We proudly serve communities in Essex, Suffolk, and Cambridgeshire, with a mission to provide every customer with a vehicle that fits their unique needs and preferences. Our extensive inventory includes the latest models and high-quality pre-owned vehicles. Whether you're seeking innovative electric vehicles, powerful motorcycles, family-friendly SUVs, or reliable daily drivers, John Banks Group is your one-stop destination. Our People, Our Strength At the heart of our success is our exceptional team of over 180 dedicated professionals. They bring expertise, passion, and a customer-first approach to every interaction. Our staff is well-versed in the latest automotive trends, features, and technologies, ensuring you receive insightful guidance and support every step of the way. Guided by Core Values Our guiding principles—transparency, integrity, and personaliSed service—are the foundation of our business. These values are reflected in everything we do, from straightforward pricing to our commitment to building lasting relationships with our customers. At John Banks Group, you're more than a customer; you're part of our extended family. A Modern and Comprehensive Experience We combine tradition with innovation, offering cutting-edge facilities equipped with state-of-the-art workshops, master technicians, and seamless digital services. From purchasing and financing to servicing and aftersales care, we strive to make every part of your journey smooth and rewarding. Your Automotive Partner Across the Region Conveniently located in Ipswich, Colchester, Bury St Edmunds, and Cambridge, John Banks Group is here to meet your automotive needs. Whether you're exploring the rugged reliability of a Dacia, the advanced technology of a Honda, or the thrilling performance of a Suzuki, you can trust us to deliver excellence. Experience the Difference Today John Banks Group is more than a dealership—it’s a destination where your journey to finding the perfect vehicle is as enjoyable and satisfying as driving it. Discover why generations of customers trust John Banks Group to keep them on the road with confidence. John Banks Group: Driving excellence, building trust, and setting new standards in the automotive industry.
Knowledgable sales team, excellant customer service, nothing was too much trouble. Highly recommend
Bought my jazz from John banks Ipswich Edward the salesman was very helpful and understanding as we were still in lockdown.He transported it from Cambridge to Ipswich so I could view the car nothing was to much trouble. This was my third jazz I have brought from them and probably not the last. Would recommend anyone to use them.
Excellent, professional and friendly service.
From start to finish the team at John Banks in Ipswich were professional, polite, friendly and helpful. I would be happy to recomend them to others that were thinking of purchasing a new car. I know I can go back to them at any time if I have any queries thanks to Rhys.
Purchasing a new car is sometimes a real pain with sales staff giving the hard sell on extras, gap insurance, extra treatments on paint upholstery. What a nice change, my salesman Nick quickie caught on that we were not interested in ad ons and left it at that. On arrival on collection day, Nick had everything ready for a speedy handover. Although we never felt that he trying to get rid of us, insisted on ensuring we were completely satisfied with the handover. He notified DVLA that we had sold our pc and taxed our new purchase. Well done John Banks and Nick one happy customer. David Bye
Everything went perfectly just like my previous purchases.
As always very happy with the deal and service i got from John Banks Group.
I called on one day and left with the perfect bike for my son the very next day. As a new rider I was given advice on the model for him and what he would need to go with it .My unusual request to leave with a bike immediately as it was a surprise present was met with yes we can. The service was 10/10 and I would definitely recommend to others. All the Covid rules that were still in force were covered and I felt in safe hands. Both bike and customer service are faultless
Good customer service throughout- any questions answered and everything ran smoothly
As usual Rhys was truly professional. The whole experience is always a pleasure, superb dealership.
Exemplary service from Motability rep at John Banks. There was total observation of all Covid-19 regulations at the time, and an opportunity to test drive the car. Most other communications were by phone and email. I was sent I was sent video links showing the special features of this car and a copy of an online handbook. Handover occurred on time and without hitch due to digitally enabled exchange of documents.
Very good customer service from Paul Collins and really pleased with our car
Very helpful staff there wasn't anything was to much trouble
nick joannides could not be more helpfull excellant car car salesman john banks should be proud to have him working for them a quality you do not see very often these days
Great service as usual even in these stupid times.
Very good customer service,great car.
I went to the dealership after seeing an advert on Autotrader, when I arrived I was told the advert was wrong and I had to pay £435 more than stated. At this point I had turned down two other cars so I paid reluctantly under the impression Autotrader was responsible. After chasing Autotrader for two weeks, it turns out that the dealership is responsible. Don't trust them, they are now blaming the manufacturer..... It's everyone else's fault apparently
Very satisfied.
Top rating given for above and beyond service , we travelled along way to collect our new car , and despite having to change our private plate the whole process was seamless . Excellent
I have been dealing with John banks for over 15 years and have always had excellent service. They have also supplied my last 2 new CRVs.
