Kempson Way, IP32 7AR, Bury Saint Edmunds, GB
John Banks Group: Driving Excellence for Over 50 Years For more than half a century, John Banks Group has stood as a trusted name in the automotive industry, delivering exceptional vehicles and unparalleled customer experiences. Whether you're a car enthusiast, a motorcycle devotee, or simply searching for the perfect vehicle to match your lifestyle, we have the expertise, inventory, and commitment to make your journey extraordinary. A Legacy of Automotive Excellence From our humble beginnings in 1974, John Banks Group has grown into a premier automotive destination, offering a diverse range of vehicles across ten renowned brands and fourteen locations. We proudly serve communities in Essex, Suffolk, and Cambridgeshire, with a mission to provide every customer with a vehicle that fits their unique needs and preferences. Our extensive inventory includes the latest models and high-quality pre-owned vehicles. Whether you're seeking innovative electric vehicles, powerful motorcycles, family-friendly SUVs, or reliable daily drivers, John Banks Group is your one-stop destination. Our People, Our Strength At the heart of our success is our exceptional team of over 180 dedicated professionals. They bring expertise, passion, and a customer-first approach to every interaction. Our staff is well-versed in the latest automotive trends, features, and technologies, ensuring you receive insightful guidance and support every step of the way. Guided by Core Values Our guiding principles—transparency, integrity, and personaliSed service—are the foundation of our business. These values are reflected in everything we do, from straightforward pricing to our commitment to building lasting relationships with our customers. At John Banks Group, you're more than a customer; you're part of our extended family. A Modern and Comprehensive Experience We combine tradition with innovation, offering cutting-edge facilities equipped with state-of-the-art workshops, master technicians, and seamless digital services. From purchasing and financing to servicing and aftersales care, we strive to make every part of your journey smooth and rewarding. Your Automotive Partner Across the Region Conveniently located in Ipswich, Colchester, Bury St Edmunds, and Cambridge, John Banks Group is here to meet your automotive needs. Whether you're exploring the rugged reliability of a Dacia, the advanced technology of a Honda, or the thrilling performance of a Suzuki, you can trust us to deliver excellence. Experience the Difference Today John Banks Group is more than a dealership—it’s a destination where your journey to finding the perfect vehicle is as enjoyable and satisfying as driving it. Discover why generations of customers trust John Banks Group to keep them on the road with confidence. John Banks Group: Driving excellence, building trust, and setting new standards in the automotive industry.
Never made buying a car so easy. Very helpful staff. Yes Chris made plan Saling all the paperwork was done online all I did was drop my car off and take the new one
Customer service after was not great after one week our car showed warning lights on the dashboard saying do mot drive when we contacted the garsge they said we had to bring car back. We live 2.5 hours away so at our own cost and time we had to take the car for attention. When we asked for petrol expenses they said no. So mot a great service
Pleasant and informative from the very start. A pleasure to buy from!
great customer service
I am really happy with the service I received, very helpful and knowledgeable. Always answered any questions I had. Would recommend your company.
A great car-buying experience despite a background of Covid regulations and short supply of vehicles. Manny was extremely helpful, understood our priorities and budget and found us exactly what we wanted. Also, extremely pleased with our new Captur!
Had the 2 month service as purchased a new Swift in and out quickly very professional.
Excellent service, from Tim salesman, very pleased with sh300 Honda. It is everything I expected and more, still running with the full tank of petrol suppled Top dealer
Excellent salesman. Excellent car. EXCELLENT DEALERSHIP.
Really very good service from Tim Ayden. Great deal, very happy.
A great company to deal with & the communication was excellent a very quick response every time thanks again regards Ted
Great service as usual, been having cars and spares from here for years and wont go anywhere else.
Upgraded my partner’s old Suzuki Grand Vitara during lockdown, received good service from start to finish.
Mark at John Banks Suzuki, Bury St Edmunds put us both at ease.
Gary alderdice a true man mountain. Burly. Helpful. Trust worthy. Steve. Oh Steve. A man of many a persons dreams. Totally trustworthy and all round nice guy. I’ve brought 7 cars in my time and would more. They give you such a warm fuzzy feeling inside.
Very friendly team, quick and accurate.
Great service! Everyone at John Banks were very polite, helpful and informative. I highly recommend them.
Manny the salesman was very helpful and answered my questions honestly and efficently.The process of buying my car was very straightforward.
We received great service from John Banks. Especially Paul Collins the sales person. He was very professional and not pushy at all. Very impressed.
Excellent buying experience
