Company Details

Very knowledgeable!

Updated: This service is giving only headaches! Initially they messed with paperwork and I had to waste a huge part of my time to deal with this. Issue was solved. Then, without my approval even despite I stated that I do not want my mail to be re-sent anywhere, they, guess what? yes, resent my mail to some address and even charged for these. By doing this they probably lost my mail. Issue is still not resolved - their support team is almost impossible to reach. Service is very poor and all the time requires your attention to deal with their incompetency and poor processes. Thought you would prefer it just to be doing its job and not stealing your time, attention and money.

Easy to work with professional and personable

Needed to change my email address and it was done very easy and quickly

You’re charging me monthly to have the mailbox and also separately overcharging to have it sent to my address. It’s unrealistic and false advertising for me to do this method long term.

Excellent customer service! Received exactly what i needed!!! A+++

Consistently missing/stolen mail and awful customer service. Avoid at all costs.

Not good experience

good experience and no complaints. to the point.

Shavonna was very nice and seemed to know what she was doing. No problem with her. But this service, overall, is not working well for me. I don't believe I'm getting all my mail and an item I requested to be scanned, shows that it was scanned, but there is no link to look at it. I have 2 open tickets now. 1513672 and 1522974

It works great!

I’ve been trying to add another user to my account for over 6 months, and the experience has been nothing short of frustrating. Every time I reach out, I get a completely different answer. To make matters worse, they outright ignored my notarized document, which is absolutely unacceptable. Their arrangement with Staples? A total joke. The service is dismal and reflects poorly on both companies. It seems like they only care about keeping their customers happy in the beginning. Once you’re locked in, good luck getting any competent support. I’ve been stuck with them for a few years now, and I’m dying to leave. The only issue is finding another provider who is at least competent. Not great, just competent would do at this point. Save yourself the headache—don’t sign up

Very helpful. I was able to receive assistance with 3 major concerns.

Shavonna was professional, timely, and helped answerer all my questions. Also iPostal makes it easy to get help.

David went above and beyond in his effort to solve this unusual problem. An email from someone "Ipostal1" was sent to my wife at an email account once opened for her by our Internet provider many years ago. I recieved a copy of the notice it was undeliverable due to no such email address. We never gave that email address to Ipostal1.

This is a great service.

Great service !

An error in Mail delivery was resolved quickly and efficiently – thank you! We are out of the country for three months and have been very happy with this mail forwarding system!

For my first pick up I didn’t know what to do or expect, but after leaving a voice mail I got a return call from my pick up location and the representative was very helpful. The same gentleman was at the front desk when I arrived and helped me haul my package (which was bigger than expected) to the lobby and waited with it while I got my car a few blocks away.

iPostal1 is performing as expected.