Company Details

very unhappy with HPI customer service, I made an error by miss understanding the website, when I called to speak to an operator in an effort to rectify my genuine mistake, the operator was very curt, 'it's your own fault' was actually said to me and then she hung up. I will never use HPI again.......

Every thing was laid out and explained in an easy to understand manner. The staff were extremely pleasant and helpful. Will use again.

Friends of ours bought a car for their son and did not do a HPI check. It proved costly, as the car had been involved in a serous accident that resulted in it being written off, but our friends did not know this. the car had been put back together badly and was unsafe, infact a death trap.... so when buying a car for our daughter we wanted to be sure the car was safe and had no questionable history. HPI Check did that for us so we could purchase in confidence. It also allowed us to check upto 3 vehicles so we had a choice...Our daughter still has the car and we are confident that she is driving a safe vehicle.... What more could you want for your children :-)

I found a car on auto trader that was to good to be true got home checked on HPI web site the car had been in a crash and was not repaired by insurance company so I did not buy the car as I was not told this by the seller very good service

I have used HPI Check in the past and found it very useful. I think it is a little expensive!! However, if I hadn't used it and found that one of my purchases wasn't right then it may not have been!!

easy helpful good fantastic

Looking at a motor home that just looked too cheap, and there was very good reason for that every thing came up red..

HPI promised to speak with an insurance company re the outstanding theft claim registered for the car I was interested in and come back to me within four or five working days. Some six weeks later I am still waiting

Always check with HPI before buying a car they will tell you the value and whether there is any HP. Easy and Quick worth every penny.

Good service didn't know how deep you would go into the cars life very happy!

Looking for a particular car,viewed several on various sites,hpi' d all, 75% of which had some kind of issue, narrowed down to two,one of which was a non starter,the other seemed too good to be true, ten years old, 29k miles, good order etc etc. Hpi came up clear in the 1st instance,updated with vin and other info on viewing, still clear,so job done. Well worth the outlay for piece of mind and to potentially save oneself a lot of grief when buying a vehicle.

Looking for a 2nd hand Street Triple and saw a nice one in Bristol. Paid for HPI check and they told me the V5 number and VIN number were incorrect. The numbers were correct when I checked with DVLA and the dealer. Same happened with second bike, HPI were wrong; this time I bought the bike. When I complained to HPI and requested a refund, they accused me of getting the numbers wrong and refused to repay my money. Avoid.

Saw Car on eBay, got reg, did HPI came back clean. Won auction sent someone 1200kms to get it & bring it back. Had a problem which insurance would sort if i had specific docs, went to seller who didn't wan't to know as I had logbook contact previous owner & found it to be clocked by 100,000 miles. Went to HPI and they stated that guarantee does not cover clocked cars as they don't have access to VOSA MOT database and that they have been in constant contact with VOSA regarding this. VOSA lost this remit 8 Months ago. SO you are paying for a service that is not what it seems

I recommend this website for everyone

The ease of using this app was very useful to me as i am a very slow typer. I usually find i am wasting a lot of time typing a long message but this app saves time. Thank you

Had to print out my own check shore years ago they use to send it to you on a nice quality bit of paper so you could pass it on as part of your car history so no print history

I consider this an essential check for every car purchase - just be aware that the guarantee is quite restrictive. If you by a car to far below 'book' (and their book seems to list a considerably higher price than Parkers) you will not be covered. Even so you can still be pretty certain up to a point that there is no bad history. I say up to a point as I got them to do a check on a car that had clear signs of poorly repaired accident damage (that would probably have made the car an insurance write off) and it came back clear. This highlights the fact that they can only pass on reported information and 'buyer beware' still very much applies. Still worth doing and worth the money. I have even had a car checked before I went to see it as I didn't want to travel a long way to find the car had finance/insurance write off etc against it. The people on the phone are pretty good and even if you are a complete novice they will tell you where to look for the information they need to complete the check. It can never be a cast iron guarantee, but I wouldn't buy a car without doing an HPI check.

HPI CHECK BROUGHT UP MORE THAN I THOUGHT IT WOULD. DEFO RECOMMEND

Got all the info I needed to know, great service 10/10

This won't take long as the HPI service is a necessity when buying a car of which you have no history. It tells you basically whether you should buy it or not, so if you don't know the car and you can't speak to the previous owner or take a mechanic with you then take HPI with you instead.