250 Northern Ave, 3rd Floor, 02210, Boston, US
About Us: As stated by Speedtest.net, Hotspot Shield is the World's Fastest VPN Awards Winner, Hotspot Shield performed the fastest in both local and international testing. Our service helps millions of global online users who want privacy protection and access to IP-restricted content by offering fast and dependable service for their desktop, laptop, and/or mobile devices. We are unique because we offer unlimited bandwidth and over 500 servers across 115+ countries. Key Benefits: Data Encrytion Hotspot Shield uses cutting-edge military-grade security and 256-bit AES encryption to ensure your data is protected, even when connected to unsecured public WiFi hotspots. Online Anonymity and Hidden IP Hotspot Shield hides your IP address, activity, and location from all websites and online services to ensure your anonymity and protect your privacy. Hotspot Shield never tracks, logs, or stores your personally identifiable information, including your IP address. Access to Online Content Hotspot Shield VPN blocks third-party tracking to give you unrestricted access to sites like Facebook, Snapchat, YouTube, Skype, and any site or service that may be censored or blocked according to geolocation or online activity. With unlimited bandwidth, you can access all your favorite content — like games, live sports, and streaming sites — from any device, anywhere— at blazing-fast speeds. Stream and download your favorite movies and shows worldwide on Netflix, YouTube, Prime, Disney+, and more. 45-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 45 days, that our service is not the product for you, we'll refund your subscription fees in full.
Excellent service from the HotSpot Shield support team to resolve my issue. Now able to use my VPN
One of the best !! Most Reliable VPN That is an excellent application for VPN and can be used on multiple devices. Reliable, affordable, true, safe, and can be used from any place in the world. Also can be used with iPhones, Tablets, laptops, desktops, and any operating system. I am using this VPN since 2018 and still works perfect
If the vpn service and the locations works then it is fine, if you ever have to contact customer service after you take the premium to get help on some locations, you will not get a response from them. I have send emails and also through automatic chat bots , it will take your email and name to contact back by an agent which never happens. it is been two week and more and i havent got a single response from the customer service or any agent for that matter.
Reliable, fast and lots of locations available, I am very happy with this VPN, I like that their beautiful interface makes it very easy for me to change my location when I access streaming services.
I found my problem wasn't actually with Hotspot Shield, but I wasn't sure what to do. A kind & patient associate was able to help anyway by steering me to the help I needed. Now that's true customer service in my book! I'm not computer literate, so this kind of help was appreciated.
Have Been A Premium Subscriber For Quite A While Now, And There Has Never Been A Day Where There Isn't An Issue With The Absolutely Awful App. "Can't connect" Should Be Their New Tagline, As That's The Only Thing Frequent About The UX. As A Paid Subscriber, I Expect Full Connectivity 24 Hours A Day, But The Technical Issues Are Inexcusable. I'd Say It Works About 40% Of The Time. Even Though I'm A Premium Subscriber Through Another Service (Dashlane), This Level Of Incompetency Is Wild. Sincerely, Boonu
Initial problem with emails being accidentally blocked but once overcome could not have been more helpful. The vpn does everything I ask of it, both W10 and Android.
Excellent app
After signing up initially, the company proceed to take funds out of your account, with no warning or notification to ask if you want to carry on with the service . After emails or communication stops and I am sure they hope you go away , not acceptable
Customer Technical Support response is fast - within the day and issues quickly resolved. You won't be disappointed.
Connexion stable et rapide pour la majorité des services. Fiable et ne se deconnecte pas. Connexion haut débit. Simple d'utilisation. Je l'utilise depuis de nombreux mois, je recommande.
This VPN works even in the countries that block the other ones, it is fast and stable, would definitely recommend it. Also, support is responsive and helpful, they helped to resolve my issues with double subscription.
the speed, blblblbl
Hotspot Shield works as advertised, but customer service is also very important. Today, I needed to avail myself of customer service and found them incredibly responsive. The care and attention I received were first-rate and made me feel like an important customer. This is the first time I had occasion to contact customer service in the six years I have been a client. Excellent experience, two thumbs up!
My experience has been excellent. I have been with Hotspot Shield for almost a decade & have been100 percent satisfied. The customer service is second to none, with fast response & helpful staff. It's definitely a 10 out of 10 from me.
Offered reasons for problem and a list of solutions. Excellent, fast, and friendly!
I have an issue in my account. I cannot activate from my Dashlane account. The HS's Costumer Service replied me in 11 minutes and solved my issue. It's the fastest replied that i encountered in a Costumer Service.
I had experienced issues with signing in different devices. The Help Desk was amazing, quick, professional, and kind. Everything resolved. I am very grateful indeed. I have tried few vpn providers. Hotspot Shield is the Best by now in my opinion.
The best way to resolve if any issues happened ! They are perfect team and company , always available (24h) for any questions from thier customers, I love this application since from 2008 till now and forever
Great vpn for daily use or any actual time needed. Free is good enough
