Company Details

Having had great sales service we were disappointed at the poor service we received when bringing our caravan back in for its first annual service. Both faults I reported weren't dealt with causing a lot of stress and having to order the parts ourselves to fix wardrobe doors. The engineer fixed the window clips when I pointed out they weren't fixed but this was not a good experience. The staff at service centre were all brilliant but the actual service was not good and it was disappointing that they didn't clean the caravan exterior which I had naively hoped they'd do as I cannot reach the top. We will use a mobile service engineer next year at a third of the price (our service was around £350) which I think is extortionate. I wasn't impressed either that on arrival we were told the van was booked in at Exeter when we bought it from Highbridge in Somerset and didn't even know about an Exeter dealership! Luckily this was sorted but it all left a sour taste and was a poor experience. Not well done at all.

We purchased a new Globecar Summit Prime Campervan in November. After handing our old van over a week earlier and driving 80 miles to collect it we were told there was a warranty issue with the skyroof. We were assured this wouldn't affect it and with no visible problem we were persuaded to accepted it. Driving home there was a loud rattle and intrusive wind noise as soon as it reached 50mph. There were other issues that should have been found in an inspection but we were re assured that all would be dealt with. Despite confusion over missing PNC numbers and constant pleading from me we've been assured the right part is ordered but has still not arrived from Germany. After 4 months we've yet to sleep in our £64000 dream buy, we've been offered no compensation or told when we might get it back....but Highbridge are apparently SORRY.

I have been looking for a driveway awning, so went to Highbridge Caravan for some advice, as I had chosen one on line, at Highbridge Caravan I was told yes it would fit, so purchase it, the next I tried it out. And guess what it didn't fit, I was totally shocked to find out that I could not return it. So I how have a brand new awning that is no use to me, so I have had to purchase another fom a different company that made sure it fitted.

We have collected our Motorhome from Highbridge Caravans and we are very pleased with all the work that they have carried out. The service we received was excellent and we feel that they cared about the level of service we received and the standard of work they carried out. We highly recommend them for purchases and service work.

Excellent service and advise

Ordered an Isabella windscreen. Price was as good / better as anywhere - but they actually had them in stock. Delivery date wasn't just achieved - it came a day early, excellent service

I phoned prior to ordering and it was confirmed that the items I wanted were in stock so I was confident with ordering online, the website was very user friendly and my items arrived the following day. Thankyou.

Competitive price with rapid delivery, who could ask for more!!

Very quick service and delivery. We havnt used the item yet but will do next year!

Wanted some storm straps for our Isabella awning and the ones from Highbridge were competitively priced. Delivery time was very good. I will purchase from them again.

Great service and delivery. Would definitely look here first in the future

QUICK DELIVERY AND GOOD PRICE

Quick delivery, decent price, good stock range.

Brilliant customer service and product

Great service, prices and company

Highbridge Caravans supplied me, at a price, two memory foam overlays to enable a comfortable nights sleep in our caravan. They can be used as single mattresses or laid across to create a double mattress. They were used on the first night to “test” them. We were amazed at the tremendous comfort they afforded us completely eliminating the gradual subsidence of my body in particular between the caravan seats as was the case before using these memory foams. Although they were £99 each it was well worth the outlay and gave a very restful comfortable nights sleep. We look forward to many more nights sleep afforded by them. Thank you Duvalay and Highbridge Caravans for supplying them. Well recommended.

Wheel covers for caravan. Good quality and a great price. Quick deliver, everything you want from an online purchase

kampa monsoon poles x2 £17.98 Inc del Order as expected, best price and arrived early.

The order was confirmed and delivered quickly. It was also well packed.

Excellent service thanks