Company

hershesons.com

29 Berners Street, W1T 3LR, London, GB

About hershesons.com

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Tim Crowley 01 August 2022, 17:07

Despite three attempts, no response from customer service. Re-ordered Almost Everything Cream because it works well for me, but I've been left out of pocket due to a delivery issue, which hasn't been resolved a month on from placing the order. I find it quite astonishing they can't be bothered to respond to customer's concerns, and won't be ordering from them again. A real shame, because the Almost Everything Cream is actually quite good!

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Ches 01 August 2022, 13:17

It arrived the following day. My only fault being the ludicrous packaging.

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Smile 15 July 2022, 01:29

I wish I’d come on here for honest reviews before I spent my hard earned money. Total waste 😢 I spent quite a bit on mousse (rate this 5/10) Cream, made my fine hair limp and greasy, even though I followed the instructions to a T And the hairbrush, well…. It’s like you’re stroking your hair with a baby brush, it does nothing, it doesn’t even comb through the top layer of hair, never mind de tangle … it’s rubbish. Emailed customer service almost a week ago with no reply, even though they say within 48hrs Messaged on social media, still no response. So I’ve done my own research and NONE of the items I’ve bought are returnable even thought they’re not fit for purpose. This was an expensive mistake

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Lucy Foard 02 July 2022, 06:02

Amazing product, recommended by a friend. So glad I purchased, a game-changer for my hair!

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Joan Norwood 01 July 2022, 21:02

Delighted with brush, had been having problems with static and this certainly solved the problem, I would probably go for larger size if purchasing again

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Rebecca 17 June 2022, 17:11

I’ve been having my hair done by Maxine (colour) and Lisa (cut) for three years now and I think the salon is brilliant. I always love how my hair looks, I love the salon experience and the service is exceptional.

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Patricia 15 June 2022, 20:13

Fantastic products, does exactly what it says. Quick delivery.

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Ann Couldrick 14 June 2022, 05:38

Zoosh foam is brilliant for my thin hair. It gives an easy bulk and if my hair needs washing, an application will give me another day. I love it!

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Penny Jones 02 June 2022, 23:54

Very easy ordering and quick delivery and really helping my thin fine hair.

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Lynn Moore 02 June 2022, 05:23

Excellent service Great product quick delivery I would definitely recommend it

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Lisa Arthur 10 May 2022, 03:23

The Mousse is a great product for extra Oomph in a blow dry BUT the Everything cream is a one way ticket to super-greasy hair for fine hair. The sad thing is I believed the hype! Do you offer a money back guarantee?

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Karen 02 May 2022, 13:59

Prompt and efficient service once again.

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Barbara 01 May 2022, 23:59

I love both the cream and mousse products! This last order was a gift to my friend for her to try. I'm sure she'll be re-ordering. Thank you.

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Customer Pam 01 May 2022, 23:40

The everything cream is lovely and smells gorgeous, the foam is nice but not as much hold as I need for my ultra straight hair

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pauline hiscock 01 May 2022, 23:33

Used the Almost Anything Cream for the first time today on wet hair. I have quite fine hair and it made my blow dry easier with no stray bits when finished.

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Ian Michael 15 April 2022, 14:07

This company has no idea at to what constitutes a good customer experience Bunch of con artists selling rubbish products and conning you into subscriptions that you cannot get out of. Avoid like the plague! Further to your reply, these were bought by my wife who inadvertently clicked the wrong button to find that there was no way out of it despite hating the product and zero empathy or understanding from you despite numerous emails. You could easily have cancelled and removed the 10% discount. Very poor customer service experience!

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Christine Brown 10 April 2022, 11:17

I find the all in one cream excellent. The whoosh foam is much better if you use just a little. As it really does make it fat. As I have shorter hair I don't want it bouffant lol. It’s excellent products though. And I would def buy the all in one cream

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Pauline Price 27 March 2022, 21:38

Well this isn't a review but I can't find a customer service number for Hershesons so thought doing this would 'get me thru' & provide the info I'm looking for. Regarding the very mixed reviews for the foaming makes me wary if buying this product. Would it not be a good idea to offer a trial/travel size can so customers can try without so much financial outlay?? All the videos I've seen use models with either mid length or long hair. Myself & many have short spiky/pixie hair so how about including this type of hair in your videos?

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Londoner 88 16 March 2022, 13:34

I purchased the Zhoosh foam, expecting amazing things...but the expectations fell as flat as my hair did. Having seen videos and reviews for this much-hyped-about product, I was anticipating wow-worthy, Hollywood-style volume...but what I got was flat, lank roots that I may as well have styled with Tre Semme volumizing mousse (which does an infinitely better job). I followed the instructions very carefully, on multiple occasions, but still my hair ended up looking as flat as a pancake. The foam also has a very runny consistency, despite my shaking the can before use. As for the delivery of the product...as many have mentioned on here, Zhoosh have a bizarre sales model that means you could be waiting up to eight weeks (as I did) to receive your product. The company do highlight that this strange stipulation is stated in their Ts & Cs, but let's be honest: who reads the small print? It should be stated explicitly on the purchase page, in big bold wording, or maybe in the form of a pop-up before customers proceed to purchase. Very misleading and sneaky, and not at all transparent - as evidenced by the fact so many customers on Trustpilot were unaware that this was a condition of purchase.

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Lisa Bryant 14 March 2022, 13:34

This really is a versatile product and very effective..it has controlled my unruly, wavy hair and I can now wear it straight if I wish! Equally it controls wisps snd fly aways. It would be even better if it had a lovely smell. It doesn't smell of anything to my nose