Company

Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, US

About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

You must be logged in to leave a review.
image
UHR 03 February 2020, 19:34

The company was very fast and accurate. I set up a tax exempt account, ordered my part and received it within 3 days. Excellent service.

image
Seth 03 February 2020, 19:17

Was nervous at first about purchasing from web page but after I have my confidence on its ability are high. Save me time not having to wait on a return quote on parts.

image
Cora 03 February 2020, 19:15

Working with Barb Jones is wonderful. She is always quick to respond an researches what i am looking for.

image
No longer 03 February 2020, 18:38

Customer service is rude and their accounting procedures need to be updated. I have instructed my technicians to find their parts elsewhere.

image
Heidi 03 February 2020, 18:07

Thomas Callahan is always available to help me find the parts and recourses I need to fulfill my companies needs.

image
Paola 03 February 2020, 08:18

Excelente, llegó bastante rápido a mi casillero, a pesar que venia por tierra, todavía no ha llegado a mi país para ver el aspecto físico, pero la velocidad de envió muy bien.

image
Richard 03 February 2020, 03:24

Speedy shipping.

image
T.S 02 February 2020, 21:32

The parts I needed seemed impossible to find. I even check the restaurant stores. On this site, I found exactly what I needed and was thrilled at the cost. My purchase arrived with in a few days, much faster than expected. I am very pleased with this company.

image
Leroy 02 February 2020, 21:23

Ordering was easy shipping was on time will definitely order all my parts from your organization thank you

image
Leo Reilly 02 February 2020, 16:06

Great Service. Leo Reilly

image
andy 02 February 2020, 10:29

I would give no stars if I could. Ordered the part by the model selector and it did not fit. Then CS said no returns because it’s used. I only screwed on a knob and and a rod to see if it was the right part. And it wasn’t. I will be telling everyone I know and everyone I don’t know to not order from this shady company.

image
Khush 02 February 2020, 08:53

It is a great place to get parts that are hard to find.

image
Mary 31 January 2020, 20:11

The site was easy to navigate through, part came in great time.

image
Bill 31 January 2020, 20:01

The part I ordered was perfect. I would have liked some instructions. I'm having a hard time removing the female end of the drive shaft to replace it

image
Jim 31 January 2020, 19:30

great and prompt!

image
Jay 31 January 2020, 03:39

Parts were exactly what we ordered and arrive quickly

image
Alan 31 January 2020, 03:38

Great phone support, got me to an experienced technition quickly ....

image
Brett 30 January 2020, 23:27

very helpful and great to work with

image
Randy 30 January 2020, 23:10

Once again the McDonald team Heather Megan Michelle is the best parts people that I have had the pleasure to deal with. You can give them small amounts of information and they give you back so much knowledge

image
Camelback Lodge 30 January 2020, 22:13

Everyone is very knowledgeable and always willing to go the extra mile, appreciate the commitment of the staff members I come in contact with over the phone.