Company

Heritage Parts is now Parts Town

1200 Greenbriar Dr, 60101, Addison, IL, US

About Heritage Parts is now Parts Town

Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.

You must be logged in to leave a review.
image
Kevin 24 February 2020, 18:39

The customer service reps I spoke with were fabulous, personable, knowledgeable, efficient and got my order perfect. It's been a while since I have been given such good care on the phone with any company. Those ladies were the best.

image
Greg 24 February 2020, 18:20

Very friendly and helpful staff, good stock of parts, Greg

image
Lance 24 February 2020, 17:09

Great service and fast delivery

image
Philip 24 February 2020, 13:50

part worked just fine.

image
Serdar Arena 24 February 2020, 09:02

To be honestly one of the best supplier , if they do make any mistake on order customer service excellent to take care of it, as long as you honestly tell them what is your concern on order

image
Marty 24 February 2020, 08:21

Part does not work.

image
Ryan 24 February 2020, 07:54

Every thing was great... but one.. I only got the cold inlet o'ring and not the hot so thankfully the old one was not too bad.. i understand if you think that that is a supply problem and I get that but excellent service is checking all the boxes...

image
Tara 24 February 2020, 06:46

The shipping and handling is extremely high.

image
Terry 24 February 2020, 06:44

The part was hard to find. I had to go through the parts one at a time to find it. I then found that I had been charged .89 cents tax on a $1.07 part. That amounts to over 83%. I will now think twice before ordering from Heritage again. If I were to order an expensive part I would not be able to afford the tax.

image
Scott Wirch 24 February 2020, 06:38

Great prices and fast delivery in CA.

image
H. Rappaport 24 February 2020, 02:03

Fair prices. Great service.

image
John 23 February 2020, 23:03

Easy to find parts needed and easy to order. Parts arrived three days later by UPS. You can' ask for any better service unless they installed them for you. I'll be back when I have the need.

image
Brad 23 February 2020, 22:00

Fair prices, received part very quick!

image
Marianne 23 February 2020, 20:19

Efficient and friendly service

image
Michelle C. 23 February 2020, 19:10

Found and was able to purchase EXACTLY what I was looking for. Thank you Heritage Parts!

image
Charles 23 February 2020, 18:07

Great customer service

image
Jay 23 February 2020, 08:11

Always have the parts we need for our convenience store equipment

image
Douglas 23 February 2020, 05:13

The part I ordered for my on demand water heater worked perfectly!

image
Robert 23 February 2020, 03:32

My Bloomfield coffee maker is now back as if brand new. Thank you Heritage Parts!!!

image
Charles 23 February 2020, 03:12

When my Cadco griddle controller stopped controlling, I was able to find the replacement, order it, and receive it in less than a week. I plugged it into the griddle, and it worked perfectly. I'm happy.