Regen House, OX16 1RH, Banbury, GB
Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.
All went to plan.
After the recent storm our water butt lid had smashed, i tried to replace this locally at B&Q who "couldn't" sell the lid separately to the butt, [even though that's how they display them] So i took the product name and info and contacted GRAF UK using what's app. Alicia was super helpful and has promptly dispatched a replacement. Restoring my water butt to a it's status of a "cold water tub" complete with new lid. Great job all round
We have just spent the week working with all of the staff at GRAF UK. What a fantastic team. We can't speak highly enough of them. We highly recommend them. Their passion and attention to detail was incredible and we look forward to working with them again in the future.
Excellent service from initial contact at tender, through design stage to the flawless installation and handover. Our go-to company for attenuation.
I installed a rainwater recuperation system for our home from Graf. Fantastic quality with expert advice and customer service. Highly recommend Graf.
As always, a pleasure to deal with from enquiry to completion. Excellent technical support, literature, products and people!
This is the second recovery system we’ve had from Graf The first system is stop on It’s our only water supply and yes we filter it including uv and testing Excellent pressure from the pump to run shower and air source heating Use Graf you won’t be disappointed
Really good and informative CPD session
After a slightly company based start off the actual content was helpful.
From the research stage to delivery of the high quality product, the team at Graf have provided thorough knowledge and exceptional service.
Ordered a water butt and kit to connect it to a down pipe. Delivered as expected undamaged. Installation straightforward and the inclusion of a hole saw in the kit is a good idea. However the rubber fitting for the down pipe is not 100% watertight. This was easily rectified with a smear of silicone seal.
First class service. Very accommodating and helpful management and site team, helpful both in pre-construction design & planning, and eventual project delivery. Many Thanks Liam Gill Marron Civil Engineering
Very good quality butts. Great that the tap is pre drilled with a screw fit and there is access similarly at the bottom to drain or measure. However the sections to cut out access for a pipe whilst obvious are extremely hard plastic and as they are at the top where there minimal load bearing it would help to at least have thinner layer of plastic.
Very good customer service from all the departments. Enjoyed talking to the very pleasant delivery driver who was well informed on the products.Will be trading with the business again.Others could take look at how to run a business from this excellent Company.A breath of fresh air.
Graf. an absolute pleasure to work with, competitive price, short lead time, fast material delivery, installation was swift with a high standard of installation highly recommended.
Plenty of telephone advice available before purchase, the tank was delivered promptly and by a very helpful driver. It's a good solid piece of kit, too.
Fast delivery. Excellent communication. Great product. Will buy again.
We love the product (large underground water tank and irrigation system for garden) but I wanted to call out the outstanding customer service as it is a large purchase and it matters. Not once but twice we had an accidentally broken part (probably our fault) and each time I raised it online, I got an immediate and friendly phone call to arrange the part to be shipped FOC, no fuss.
Easy to find the right tank required, easy to maneuver website with all relevant information present to allow you to compare tanks against others available on the market. Good communication from Graf regarding delivery and arranging delivery around my schedule. Helpful and friendly staff
The company communicated well, and the delivery arrived on time. The products are well made.
