Company Details

Fabulous website - great customer service, fast delivery and delicious products. Unfortunately we cannot easily get Built Bars in New Zealand so I was so happy to discover gosupps.com not only stock them but ship to New Zealand.

Unfortunately, for me, they didn’t have my product, but the customer service that I received was exceptional.

I am reading the reviews ..I dont agree at all. i didnt receive my order ..After 15 days I received mail saying its out of stock ..refund will take place in 10 days. . 1 month now no refund..Try to call 10 ..times.."leave message some. body will call you back..No body ?..Thanks My Order Nunber.2500208418 Under name of Cem Deniz.From my VISA CARD.Thanks

I was upset that I had to pay taxes and duties. I contacted the company and promptly received their concern that I was upset. They refunded me some of the extra costs. This kind of service restores my faith in online shopping as well as the fact that there are reputable companies selling their products.

I had a very stressful experience with Gosupps since I ordered 3 supplements on Dec.5th and the next day they wrote me to inform me that they don't have one of the products, but offered to send me a similar but better one, for the same price. I accepted. After a week I saw that my order was pending and I wrote them to ask about it. They said that they will check what happened and why it is not shipped yet, but assured me that they will ship it immediately. After one more week, I went to check online and saw that my order is still pending! I wrote again and they responded that there is some delay and problem with the warehouse and that they will check asap. THEN they wrote me to inform me that now they don't have the 2nd supplement that I ordered and they immediately refunded the money for that second product, and promised that they will ship the rest immediately. Couple of days passed and then they wrote me that now they will ship finally (this was the end of December!) but with the first product (not the one that is better they replaced it with). I was pretty angry and wrote again and explained in detail the whole history of our back and forth emailing with pictures etc. I was on a verge to cancel the order but since I couldn't find the products elsewhere I was persistent with these people. Finally the order arrived on Dec.30 to Serbia but then I had a horrible issue with customs in my home country (which is not a problem caused by Gosupps).. I finally got the products on January 6th, one month after I ordered it (insted of 10 days)! The only 2 positive things about Gosupps is that they respond quickly to emails and they refund the money for the products they don't have BUT the rest is just horrible. So much time wasted on writing emails and waiting...

It was my first experience with Gosupps and everything went great! I was very pleased with the support they gave me on WhatsApp. They responded promptly and helped me with the necessary information regarding the delivery and customs formalities. I will come back to order again and based on over 1000 online orders made in the last 15 years at various merchants around the world, I recommend GoSupps without hesitation!

Had an issue with one of my products being damaged but customer support were quick to rectify the problem. Probably one of the best customer support experiences I’ve had with any company in these few years, I think a lot of companies could take a page out of Go Supps book on how to treat customers. Thanks again for the quick delivery and great items.

Serious company. The package arrived in 5 days in Romania. Congratulations!

Patrick Henderson gave me the Best Service. You are very lucky to have him on your team. Since I was from Canada and I was concerned about the shipping from the USA to Canada he really made the effort to help me and he certainly did. Fast delivery. I will absolutely order from this company again.'''

Great packaging, great variety of products and quick delivery!

The customer service is extraordinary! When asking a question,they are incredibly prompt with their responses. I live in the U.S,and I receive the item, as soon as the postal service allows. I know they send out the package immediately. I have used eyelashes that I have worn for years, and it is almost impossible to find them. Go.Supps demonstrates what customer service should be! . l

GoSupps is my go-to for my supplements. Fast, efficient service and quality, branded products. Communication is always provided by GoSupps throughout the entire ordering process. And their website is super easy to use. Thanks, GoSupps.

Excellent service ....found the product I wanted here after trying elsewhere unsuccessfully...helpful with texts and e mails etc

There a mix up with DHL and the product we ordered was sent back to GoSupp. After a lot of back and forth, gosupp sent the product out again and at no charge. My only complaint was they never contacted us to say the product was sent back to them.

Excellent customer service and fast shipping

The items I ordered were exactly as described and the delivery was quick. This is the second time I’ve ordered from this site and I’ll be coming back!

This is a reputable Company with exceptional customer service. I will continue to shop here.

I couldn’t find the product I wanted anywhere else until I found it here at GoSupps.com. Amazing people to work with when you have questions, they are very knowledgeable and helpful and provide the information you need quickly. I will definitely be dealing with this company again. Extremely Satisfied.

Always there if you need them.

Well another very quick delivery to north Wales...superb communication and a great ketchup 🙄 thank you very much David