PO Box 6139, WV1 9RQ, Wolverhampton, GB
fuelGenie is owned and operated by Worldline IT Services UK Limited, working with Tesco, Morrisons and Sainsbury's. Worldline IT Services Limited has been operating fuel card programmes for the UK’s leading supermarkets for 17 years.
Alway been great. Just wish they would go back to monthly billing.
very swift response for account increase.
Excellent app and very easy to manage our cards on your system.
Called yesterday & spoke to an advisor, very helpful, just wish they'd stop the annoying short time limit passwords, having to keep creating qnother one time after time is ridiculous.
Great service, never had an issue with company
Quick and efficient
It's very easy to use, staff is very helpful and response quickly. Thank you
prompt efficient service
No answer to my question as a new customer this is not good how do you pay your invoice ?
I have recently signed up for a fuel card and I raised a request to amend the bank account details. Truth be told, it took them nearly a week to process it. I had to fill in forms, send way too many emails and call multiple times. I even received once an email that my request was processed correctly and I had to go back into my account and send them a screenshot to prove that it wasn't.
Very good service well done
Appalling all round for a new but now past customer
Easy to set up and use but our credit limit has been set far too low. We have three vans which travel throughout the UK and with the price of fuel these days we soon reach our credit limit which has resulted in employees having to use their own cards to pay for fuel.
Very efficient and good service all round. Highly recommend fuelGenie for small companies and tradesmen.
Great service. So easy and reliable
Daniel in Credit Control was really great this afternoon in helping us understand about different fuel stations. This information will help us in a big way, so a huge thank you for taking the time so do so. Absolutely outstanding customer service from him.
Excellent ! Great customer service. Easy to use and manage account
Excellent service, very quick response
Excellent service, very helpful support. We’ve increased our fleet and Fuel Genie were more than happy to increase our credit to support us. Many thanks
Having had an account with Fuelgenie for many years with no problems , I unfortunately ran in to a small financial issue recently, I contacted the team who were very helpful and resolved my issue with support and kindness and I felt very valued. Wayne was so helpful and informative and put me at ease throughout the telephone consultation, he even helped me through the computer process and stayed on the line until it was resolved. It was so nice to speak to Wayne he spoke very clearly and understood my problem and helped me put my mind to rest by been so helpful. Thank you.
