Company

Frames Direct

501 E Corporate Drive, 75057, Lewisville, US

About Frames Direct

Shop Eyeglasses Shop Sunglasses Shop Prescription Sunglasses Exceptional Quality Prescription Eyeglasses Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge. FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses. Superior Customer Service Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need. We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.

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Tom thumb 29 August 2024, 10:46

45 days since my card was debited $367, still no glasses. Wow within 16 hours of posting here the service manager contacted me. My glasses have shipped. Thank you trust pilot!

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JTK 29 August 2024, 01:49

Great products at reasonable prices and fast shipping.

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BettyAnn 29 August 2024, 00:17

I love the Easy Clip brand with sun-clips, but couldn't get them from my eye doctor anymore. FD has a great selection (HUGE ~ SO many to choose from! ♥♥♥), my order arrived when promised, I'm very happy with my new frames :)

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Tracie S 28 August 2024, 12:57

great experience. it was my first time trying out frames-direct and i took a leap and it worked! i got my glasses in the mail, and they look amazing and feel great. Id recommend to someone who cant leave the home, or doesnt have eye insurance and looking to get glasses.

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JAMES 28 August 2024, 10:54

Excellent product and service.

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customer 28 August 2024, 02:31

I was shopping for some designer sunglasses for my bf for his birthday. This site had a great selection and I couldn't beat the price. I paid for expedited shipping, so for the future I'd just plan better and do free shipping. Overall I'm happy with the purchase and my bf loves his sunglasses.

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Evan 28 August 2024, 01:14

EDIT 09/09/24 - Herman reached out to me and I received the replacement glasses by 09/06. All in all, I'm satisfied with the glasses and happy to finally have them, and will amend my rating to 3 stars. ORIGINAL REVIEW: I ordered prescription glasses on August 10th. I received them on August 22nd. The left lens was a transition lens. After going through their confusing process of return/refund, I had to repackage them and take them to the UPS store. Several days later I get an email that they'll be replacing the incorrect lens and that I can expect my fixed glasses in 10-15 business days. So I spent about $300 for high end glasses, that they messed up, taking over a month to correct and they offer no apology, no discount, and no store credit. Terrible. Avoid at all costs.

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Buddy 27 August 2024, 23:26

Frame arrived quickly. Came with an amazing brand-matching carrying case. I ended up buying 3 more of them, one in a different color. Frame fits perfectly. Excellent communication and invoices through email.

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David 27 August 2024, 21:12

the frames were just as pictured. The new lenses were installed and the fit up worked out great.

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Dave 26 August 2024, 23:45

Super fast shipping. Product was exactly what I ordered.

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Jeff Mcinturff 26 August 2024, 06:52

The company had just what I wanted and actually delivered my order 2 days early.

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Elizabeth Friedrich 26 August 2024, 03:23

Great glasses at a great price. 5 stars!

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Georgianna Altmayer 26 August 2024, 01:36

Easy to order, arrived in a timely manner and what I received was exactly as pictured. Also, your customer service called and emailed me to confirm my RX that I included with my order. Great service. I love my glasses and the prescription was filled perfectly.

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ShaquanE 25 August 2024, 08:11

No hassle. Great quality frames. Great deal. Timely delivery Honestly I am satisfied. Very pleased with what I got and how easy it was.

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DWL 23 August 2024, 12:20

i just received my fourth pair of progressive prescription glasses from FramesDirect. I’m a fan of Persol and they have the best selection around. The quality of the Essilor lenses and my prescription is perfect. I highly recommend FramesDirect!

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customer 21 August 2024, 12:44

My order was received quickly and was just what I was looking for! So happy to find these frames at such a good price. They communicated throughout the entire process and reached out to make sure everything with my order was perfect. Would use again.

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Abraham Pomerantz 21 August 2024, 10:57

Service was excellent!

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John Cary 21 August 2024, 04:39

Great service on the purchase.

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Isshe Danniesim 21 August 2024, 03:27

This has been my third time ordering through the company and it's been amazing! I love my glasses!

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Anonymous 18 August 2024, 19:10

Fit of frame and lenses were not as expected.