501 E Corporate Drive, 75057, Lewisville, US
Shop Eyeglasses Shop Sunglasses Shop Prescription Sunglasses Exceptional Quality Prescription Eyeglasses Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge. FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses. Superior Customer Service Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need. We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.
Do not trust this company! Customer service is terrible. They could care less if you are satisfied with there product. Called before I ordered and they said these glasses were “in stock.” Paid almost $600 and a few days later received email that it may be a month before they received my glasses in their facility. Called them the lady was rude and dismissive. Told her I would write a bad review and she said go ahead. Here you go.
Very fast shipping and was able to find the frames I wanted which was out of stock at most places.
Everything worked perfectly - arrived quickly and look great. Half the cost of the same glasses at optical shop!
Frames Direct offers reasonable pricing and fast shipping! I especially liked the excellent customer service to assist with my questions prior to receiving the item. I will be ordering from here again.
Transparent and fairly easy process. Love my shades.
Fast delivery and great experience
Very fast and good customer support
Good customer service. Verified prescription prior to manufacturing.
My glasses was spot on and the customer service was amazing.
Great frames at a great price! Even cheaper than my insurance
Fast excellent service as always! A++++
I wanted a similar Safilo frame to one that was discontinued that I really love; you had a broad range of Safilo frames in stock and I found just what I wanted at a very fair price. Much less than I paid for the first frame from my optician. I had my new frame within 7-10 days from ordering, which was just fine. Thanks
My reading glasses arrived in perfect condition. The staff communicated very well with my questions and they helped me. I can recommend them to get your glasses. Maybe there are people who have had a bad experience but in my case everything went very well.
Love my sunnies. Authentic and beautiful! #Gucci
They shipped before the date they promise to me.
I have only great things to say about the customer service! Mikki S. was in contact with me from the day I ordered my glasses until the day I received them! Even a couple of weeks later, Mikki sent me an email making sure I was happy with my purchase! I will definitely order from Frames Direct again!
Super fast shipping! The Oakley sunglasses arrived in perfect condition with excellent packaging. I’d buy from Frames Direct again!
Every experience I've had, with. Frames Direct has been very pleasant and easy. The web site is very easy to navigate, and with a variety of choices for frames, and styles. I have purchased five pair so far and the quality is great. The process, shipping is fast. Thank you F.D. for the great service.
Fast, efficient, perfect service, perfect price
They mailed me a pair of glasses with a broken arm despite claiming to have such an extensive quality assurance process. Even the manner in which it was shipped was ridiculous as there was no concern about insuring the glasses were not bouncing around without being padded in the box. I ordered two pairs of glasses and paid for high index lens. One pair had more than twice the thickness of lens in it that was over the edge of the frame compared to the other pair despite being the same exact frames, same exact prescriptions, and same exact orders for high index lens. So now there is the hassle of returning the glasses to them just so I can hopefully end up with a pair of glasses I paid for that have two working arms and actually have the more expensive and thinner high index lens in both pair in a few weeks? So sad...
