Company

First Class Watches

9 Warwick Road, CV8 1HD, Kenilworth, GB

About First Class Watches

First Class Watches are fully brand authorised retailers of over 100 designer watch brands. We offer free first class delivery and a 30 day refund policy (extended during Christmas season) and you can make us an offer on most of our products. We take customer service very seriously so if there is anything we can do please don't hesitate to contact us! We have thousands of watches in stock for next day delivery from Maurice Lacroix, Raymond Weil, Junghans, Seiko, Citizen, Hugo Boss, Lacoste, Frederique Constant, Diesel, Casio, Rotary, and Calvin Klein as well as many more!

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Robert Scriven 14 December 2024, 03:39

Great service and price, super fast delivery, i ordered a Garmin Epix Gen 2 Pro, came in less than 24 hrs, the one i ordered from Garmin direct came 5 days later!

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Kevin Marshall 14 December 2024, 02:27

Xmas present for girlfriend and she loves it

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Customer 14 December 2024, 01:56

I purchased a Garmin pro on the Friday on the Saturday it had arrived this was the cheapest place so got amazing saving brilliant service

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Stephen Thompson 13 December 2024, 07:15

Reviewed several sites for a Swatch watch. First Class Watches provided the watch I wanted at the best price and delivered on time within a couple of days. Excellent service and provider.

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Barry 13 December 2024, 03:35

Very quick service and a good price. Easy to use website Here's hoping that the watch works well

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Paul Condon 13 December 2024, 02:24

Company replied same to my offer matching price I requested. Watch ordered and delivered within 2 days. Excellent service and would 100% recommend

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A.non 13 December 2024, 01:41

Excellent customer service. Speedy delivery.

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Mary 12 December 2024, 17:41

Watch arrived sooner than expected and was well packaged. It was exactly as described. It is a present for Christmas, so not yet worn. Appears to be working perfectly through packaging.

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customer 12 December 2024, 16:26

Quick check out with Apple Pay. Next day delivery.

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SF 12 December 2024, 03:25

Excellent prompt service. Clear communication and expectations. Watch is lovely, sadly the abstract design really doesn’t work with my ageing eyesight I need reading glasses. Even with the reading glasses I have almost no clue what the time is…so to sum up, I recommend the company but would not recommend the watch unless you are much younger with great eyesight!

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Sheena Patel 11 December 2024, 19:42

Wow! What an exceptional level of service! I ordered bit of an “infamous” watch (Polar) which within 11 months had issues. After getting zero technical support as promised by the manufacturer I sought assistance from First Class Watches. Rowland was prompt in responding with a solution and quickly addressed my issue to manage the returns process. He was very clear on consumer rights and the process with the manufacturer and arranged for collection. He really went above and beyond to help. I would recommend this company and will certainly buy from them again.

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Rychu Rzepecki 11 December 2024, 15:14

Great contact. Fast delivery. Super helpful service.

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RP 11 December 2024, 04:39

If you want your purchase on time don't buy from this seller. They did not even send me a confirmation email after the payment was processed with the order number whether the order was placed or not. When I contacted them next day they said I will only receive the email the day before item is dispatched. First they will give you cheapest price so you get trapped into buying it and then few days later they will send email saying the product they had on website is not in sellable condition and will have to wait for few weeks for item to be delivered from the supplier. You have to go through inconvenience of getting refund. Avoid the seller at any cost. The seller did not even have courtesy to pick up the phone and call me that the item is not available if I wanted it on particular date. Not a happy customer.

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Mr Ballington-Graham 11 December 2024, 03:04

No complaints at all excellant service and presentation of watch

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Mr Owen 11 December 2024, 02:04

All good,came on the day stated Good Quality Watches

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Paul 10 December 2024, 22:08

Bought a wrist watch from First Class Watches after finding them on the internet. Really good web site and prices are less than many other retailers. Communication about the order was excellent. Price included free next day delivery. I'm very happy with the watch and customer service. I would definitely buy from them again.

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Manx Dave 10 December 2024, 17:52

Ordered online very easy and straight forward. Kept informed by email on my orders progress. Delivered in a couple of days to the Isle of Man, the watch is amazing well pleased. I will definitely recommend First Class Watches 10/10

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M.WILLIAMS 10 December 2024, 07:29

1st class is a fantastic name for your company , easy to use and you kept me informed on my parcel start to finish. Strongly recommend and will definitely be ordering again.

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Robert Hickin 10 December 2024, 04:17

This purchase was my 5th watch from 1st class watches, a company that can be trusted

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JR 10 December 2024, 03:49

Great service and quick delivery