3rd Floor, Vintners Place, EC4V 3BJ, London, GB
We combine global payments technology with currency expertise to help you manage your cashflow and expenses, simply and cost-effectively. Pay suppliers, business partners or employees worldwide at some of the best rates available. Save time and hassle with our expense management solution, or access our faster payments API to save money on domestic payments.
Adam was very informative and had loads of time to chat to me about trends and B o E expectations . He made clear that he could not actually advise me directly. I messed up on an online registration and he phoned me back and cleared up my error! Thank you to Thiam for the daily email reports and to Adam Dr Neil Myers
going above and beyond the official opening hours in my hour of need! Absolutely amazing service!!! Thank you so much for answering my urgent request in my hour of need!!!
I was having problems logging in and phoned up, Abu was so helpful and troubleshooted with me for 20 minutes working through all the problems that could be causing the issue until I finally go into my account successfully! Thanks for persevering Abu!
Patient & knowledgable
Came to check Trustpilot score after James S said it was high. Can confirm. Trustpilot score is high.
Your customer service agent understood the time constraints associated with my query (I had mistakenly entered an incorrect e-mail address) and ensured that the card was available for use prior to travel
Helpful and very patient. Able to resolve the issue. A great service as usual!
The staff have always been extremely helpful when I have called. Never had any issues
Simran Rai was a very helpful, Quick responses and happy to go a bit further to help me resolve my issues.
Simran Rai Corporate Account Manager Apprentice Equals Money She is so helpful and kind, fast in response and very good guide for beginner like me who knows nothing about Equals.
Simple, quick and a good rate obtained.
Great customer service with prompt replies. The portal is easy to use and very user friendly. The cards are easy to monitor with the administrator being able to set limits with ease. The spending cards can be paused with ease for the cards that are used for trips. As a school setting complies with all the processes. Definitely recommend using Equals Money for those who are thinking about it :-)
Great service. It will be great if Equal Spend could overcome otp system for Indonesian users without calling call center to get otp.
Having had several issues trying to complete an online payment, I contacted Equals & gained awesome support, information & help. Faultless & patient, checking everything I had was correct & full explanations as to what was happening & what to do next.
Abu was very helpful [as he always is] - knew the solution to the issue straight away
My card was cloned and Ben resolved my issue speedily and issued me a new card straight away. Very pleased with how this was dealt with.
Detailed, step-by-step answer, support available using different communication methods. Convenient application.
Worst experience ever. Their compliance team totally incompetent. As a company, this bank made us lose clients and businesses but refusing us access to our funds for more than one month, despite exhausting all proofs. I wouldn’t fault Harris Shabir and John styllis, for both of them kept reaching out to the compliance team but to no avail. Whoever is in charge of that team needs a complete overhaul. Putting the bank in disrepute. Andrew Blair
Great service! Quick and friendly replies. The technical advise I received was easy to follow and fixed my issue with no fuss.
The staff at Equals Money are always really helpful and quick to respond to any queries.
