255-257 City Road, ST42PX, Stoke on Trent, GB
Ellis home interiors is an in-store and online furniture retailer specialising in furniture & interiors collections.
After looking for a specific wall clock I found one that ticked all of my boxes on the Eliis Home Interiors website. A telephone enquiry was answered promptly and it turned out that they were out of stock with stock expected within a few days. So I bought the clock and as promised within a few days I had an email telling me it had been dispatched. It arrived soon after but there was a fault discovered after setting it up. Ellis Home Interiors sorted a replacement out immediately and kept me in the loop all of the way. My replacement clock arrived within 5 days of the first one being delivered and that was including a weekend. This is truly excellent customer service so you can buy with confidence from this company.
Dining table arrived bang on time and was very easy to assemble. So happy with item,good quality and excellent price
From the first point of contact the customer service was excellent Mitchel went above and beyond with the update on my order Fantastic service I would definitely recommend Ellis Home Interiors
We ordered two kitchen stools from Ellis Homes blind off the web site and when we received them we were over the moon with the excellent quality of the product. We have ordered may item from the web but these bar far are the best we have received. Value for money couldn’t fault you. Thanks
Have been looking for this lamp stand for some time so I was thrilled to find it at a more reasonable price. Arrived within a few days. Very well packaged. Excellent delivery service. Great communication
I purchased a the zenith tv entertainment unit in March this year. The fittings weren’t very sturdy for the weight of the tempered glass shelf and in hindsight I should have returned it immediately however given the price of returning a heavy piece of furniture I kept it. Two of the fittings have snapped over time due to the weight and the shelf has collapsed. I contacted the company and spoke to a very helpful person on the phone. I supplied evidence of the broken fittings. They agreed to send the email on to the supplier. I requested additional fittings to enable me to put the item back together. I received an email from Jaden, advising I was out with the time frame for any help with the faulty furniture. Very disappointing. Furniture shouldn’t only last six months.
Ordered on 06.10.23, and was delivered 13.10.23. Never have I ordered a large piece of furniture that’s been delivered within a week, especially one that also doesn’t charge a ridiculous delivery charge (a couple of other retailers selling this item wanted £60+ just for delivery). The drivers communication was great and were polite and efficient when delivering. The only (very slight) grumble with the delivery company was that I had an email telling me it was being the next day. There was no ‘your order is ready for delivery, please contact us’. I appreciate that some people won’t have an issue with this, but I work away. Regardless, I contacted them and rearranged delivery for the Friday. So happy all round! Would highly recommend Ellis
I absolutely love this vase and was incredibly impressed with the speedy delivery. Now in situ it’s absolutely gorgeous.
I recently bought the Tromso chest of 6 drawers, and am absolutely delighted with them. A very sturdy, well made piece of furniture which assembled very well, no problems. Would certainly recommend this company , and the prices are very good. Thanks
The quality of the wardrobe is so much greater than we expected! It’s amazing and we love it . The service from ordering to receiving it was super smooth. Thank you so much , Ellis home interiors, we’re so glad we found you and will make sure to share our experience with our friends! All the best, Sandra x
We ordered a nice dining table couple of weeks ago and it was delivered on time last friday. Shipping company carried the parts into the living room and gave us short brief about installation. It was very easy to install even if you are alone but your need another person to roll over it on the stands (it is good quality of table and heavy). Boxing was very good and there was no damage in any part of the item. Mechanism is working fine. It worths every penny that we paid in our opinion. Thanks.
We recently purchased bedroom furniture, order arrived within a few days of purchase much quicker than expected. Communication & delivery very good. Bed side cabinets and chest of drawers were already built we just had to build the bed. Instructions were straight forward and easy to follow. The furniture is very nice, looks really good and I would certainly recommend Ellis Home Interiors.
I cannot fault this company. They supplied an oak dining table at a fair price and delivered it quickly. The ordering process via their website was simple and quick. Their courier kept us well-informed regarding the delivery. I am a happy customer and will probably check their website next time I'm in the market for something they sell.
Excellent pricing and delivered as promised, great product and service. Thank you!
Very happy with my purchase of 4 upholstered swivel dining chairs..they compliment my new glass table perfectly.. as well as being really comfortable and functional, the price was very attractive too!..quick response to my online order and delivery was 2 days early!..first class service from Ellis Home Interiors
Good website and helpful staff. I ordered two large sculptures and they arrived within 24 hours and were well packed so no damage. Great service and items were as described on the website.
I ordered a pair of sun loungers from Ellis Home Interiors which was very competitively priced. The following day I was informed of a stock error, and there was only 1 left. I decided to buy the one they had (due to the great price) and source the second one elsewhere. Unfortunately the other supplier let me down massively, and I found myself in a situation where the lounger I had ordered from Ellis was already dispatched and there were no more options left to source another one elsewhere. I spoke with Mitch at Ellis about the situation and he very kindly managed to cancel the order with the manufacturer, despite the product being already dispatched. On top of that, I see my refund is already credited back to my credit card 2 days later. I'd also note that the communication was very good - in spite of the stock error, I was informed immediately and they tried to reach me by both phone and email. While the stock error wasn't a brilliant start, I have contacted several suppliers of this lounger and around half of them were having similar stock level errors, so I believe this is a bigger issue with the manufacturer.
Beautifully made piece. Delivered promptly. Great customer service.
Really lovely high quality unit, great delivery - very well packaged and delivered quickly by a great delivery company. Would definitely recommend this seller - great price too!
Absolutely love the quality and look of my night tables