Eden Mill, Main Street, KY16 0US, St Andrews,
Eden Mill St Andrews are distillers of Scottish gins and Single Malt whiskies. Their brand-new distillery is due to be come operational in early 2025 with the visitor centre opening its doors to the public a few months later.
The delivery should have been received on 25th November, the delivery company have still not received it, I have emailed Eden mill three times and had no reply, no one answers the phone line tried all day yesterday and either engaged or ringing out, no message facility. It is now 8 days after my promised delivery date and nothing.
Still waiting for my order.. No responses from email
I placed my order on the 24th November and still haven’t received it yet
Prompt delivery and easy website to order from. I have bought from you before and had no concerns.
Easy and clear website to browse. Products chosen were good value and well presented. Delivery was quick with good communication.
Great product. Great price and good delivery. Thanks
I love Eden mill products but I still haven’t received it
Great tasting gin and speedy delivery, will definitely order more.
Always a quality product.
Eden Mill sent me an email saying my parcel would be delivered on Tuesday 22 November. It didn't arrive until Wednesday 30th, after I had emailed & called them several times. Not good enough!
Great product and good service. Well packaged.
Bought as a gift for a friend. Unfortunately it arrived late but think this was due to Black Friday and the postal service. However, gift was lovely and well-appreciated!!
customer service is not the best, after sending lots of emails and contacting via telephone still not heard
Good delivery like the product
Easy website good products and good prices. Unfortunately having to be in to take delivery of goods ordered is a pain if you work and live alone...more flexibility around leaving in safe place (as other companies do) would be far better and much more efficient.
Really easy to order, however, on this occasion, quite a wait on delivery! Not the usual speedy service.
Easy ordering. Fast delivery. Buy 2 every year as gifts for my grown up kids. They love the selection.
The product from Eden Mill was, as has been every year, up to standard, as described and well packed, unfortunately the same cannot be said of the courier company you use, they are useless, unhelpful and, for want of a better phrase, a bunch of cowboys, i will no longer be ordering online from companies who use them
Very pleased with the product but Eden Mill delayed sending the goods to DPD causing delay and worry that the present wouldn’t arrive in time. Arrived after I emailed Evden Mill
Great product, swift delivery.
