Company

Ebcbrakeshop

40 Huxley Close, NN8 6AB, Northampton, GB

About Ebcbrakeshop

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Janis Dalbins 09 May 2023, 20:58

Order went over without problems, but it was not shown that VAT was not included during the checkout, therefore having to pay after purchase was annoying additional expenses!

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Mr Nicholas 09 May 2023, 19:19

Easy to order, had stock! and quick delivery at a competitive price

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David 09 May 2023, 08:03

Great feedback on order processing and quick delivery, Great quality!! Will order again and highly recommend

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customer 06 May 2023, 18:38

Very fast delivery. Parts are cheaper than the competition

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GW 06 May 2023, 16:56

Fast efficient delivery, great customer service by phone to add/change my order.

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Kelvin Cheung 21 April 2023, 16:43

Ordered pads on the 4th of April, and was told a week later that they had supply issues and did not know when they would be released. Asked them to cancel and refund the order, so they offered me a partial refund if I continued accepting the order. Asked to confirm this 8 days ago and since then no reply. It's now the 21st of April with no sight of them still. JUNE 7TH UPDATE: Brake pads finally arrived last week but came completely damaged, with multiple chips off several of the pads and paint flaking off every pad. Was told they would send a replacement to swap over today but never came.

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John 18 April 2023, 20:16

Sent me out a warped brake disc. Contacted company and manager asked to send a video which I did. Even after the video showing a warped brake disc, he refused to believe the disc was warped. Said I hadn't put it on properly or my wheel hub is defective. Told them I had put the other wheel disc they sent (discs come in pairs) on with no problems, and the replacement wheel discs I had to buy from eurocarparts (as needed car next day for work) fitted with no problems! He came up with excuse after excuse, they make millions of discs and each one is tested etc etc etc etc, the pure arrogance of this company is unbelievable! Refused a refund and said it had to go through testing and then a warranty would have to be opened even though brake disc was never used! Had to go through PayPal for a refund.

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customer 10 April 2023, 04:05

Excellent service, very quick delivery and great product

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joe griffiths 09 April 2023, 22:15

Came fast and right part for my car look nice thanks

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customer 09 April 2023, 05:53

I've been prompted twice by EBC to give a review yet I still haven't received my order. I wouldn't normally review, but you're seeking my feedback. My order showed 63 in stock and next day delivery is advertised. That is what I ordered direct from EBC. I was expecting quick delivery. The day after I ordered I was sent an email to acknowledge the order and the email said I would shortly receive an email to confirm dispatch. A week later I've not received an email to say the order has been dispatched. I sent an email to ask for an update and didn't get a response. To add further insult to slow service EBC started a 15% off promotion during the week. My brakes will be dispatched long after a promotion has started.

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Bh76 07 April 2023, 00:37

Really fast delivery product looks great

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N.weller 06 April 2023, 03:36

Delivery was prompt and well packaged.

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BK 05 April 2023, 19:54

Stay away from this company if you need parts quickly! You’ll be waiting! Really misleading experience. I paid for a 1-2 day shipping option as I needed the parts urgently. Parts were not shipped in a timely manner and and a result they didn’t arrive on time. I had to buy alternative parts as my customer needed the car back on the road.

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Ted O'Day 05 April 2023, 19:26

Quick delivery. Very good.

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Eli Griffiths 05 April 2023, 18:44

Quality company all round

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Russell Clark 03 April 2023, 22:12

Very helpful and friendly staff. Price matched the pads I had ordered when I found them cheaper elsewhere. Can't fault that!

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Samantha Deakin 03 April 2023, 07:53

The product arrived quickly and as described.

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mark 01 April 2023, 14:03

Great service from the company Parts arrived quickly and in great condition. Look like some real good brakes

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Cha cha 12 March 2023, 06:48

Really quick delivery, well packaged. Good communication from company, made aware of every step of the process. Quality products supplied in good time

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Toby 11 March 2023, 01:56

Product was available when required and delivered swiftly :-)