Company Details

Absolutely fantastic company, my first package was obviously damaged in transit, sent pictures to Display Wizard and they turned around another one in 2 days for me in time for my upcoming exhibition. Genuinely fantastic levels of service, will certainly use them again...thank you Display Wizard Team

Probably the worst print and customer service experience i've ever had. We ordered a large canvas display stand from Display Wizard and the print was so dark it was unusable. Having sent photos to Display Wizard detailing the issue we were advised that there was nothing they could do and wouldn't offer a refund. Eventually after numerous emails they agreed to refund the stand and not the print so we packaged this in its original packaging and returned with tracked delivery at our own cost. Having heard nothing for several days we followed up to check when we would receive the refund and they initially had no record of receiving the returned item. When they eventually responded they said it wasn't in a re-sellable condition and that we would receive no refund. We certainly won't be using Display Wizard again for any of our print requirements and I would advise heavily against anyone else doing so either.

CONSIDER ALTERNATIVE SUPPLIER IF WORKING TO TIGHT DEADLINES Placed numerous orders this year and each time had to prepay on credit card or BACS transfer. The last order was delayed due to a '£30 underpayment'. I provided proof the full amount was paid from the bank and still order would not be released. Eventually they accepted there was an error and released the signs which arrived after deadline! No apology offered. Can not recommend especially if you are working to tight deadlines.

Excellent product and super efficient service!

Great service!

Sent dimensions of poster. Told frame would fit. It didn’t. And it was slightly marked. Nothing much bit the polythene packing was torn. And it arrived in a box that looked as if it had been kicked from one end of the delivery van to the other. First response was that if I returned it, I’d have to pay a 25 percent restocking fee and pay for it to be sent back. And told it was my fault as I’d made the decision ....after being told the poster would fit. Now told the frame will be picked up. Well thats very gracious of the company,. Avoid.

Good price, helpful staff, but there was a hitch with delivery and we nearly missed our deadline. It all worked out ok though, and I would use them again. The pop up fabric displays are good, and much lighter than the normal vinyl ones.

Prompt service and very good aftercare when things are not quite as expected. I am 100% happy with the overall outcome.

Excellent service

Product supplied in poor state with incorrect fixings and no instructions. Slow to help with problem. Still hoping for a solve to problems will update review.

Was really excited to work with Display Wizard on a project for one of our companies banners but unfortunately have been let down on the first try. Firstly a wrong delivery date was shown on the site when placing the order with no mention of additional charges or issues due to bank holiday which gave false promise to service. Secondly we then received an email to say for an extra £85 they could now offer the service initially promised.Then they argued the work couldnt be completed for the day we wanted because the artwork was 30/40min later than 10am but they had already stated they could if we paid more? We then expressed by email how disappointing we found this as we were hoping to use the service with all our depots across the UK to be told tough luck in no more words. Poor misleading service from start to finish would not recomend at all unless you want suprise charges and poor customer service. Will be looking for another supplier.

I've now ordered three display stands from Display Wizard, and they've never been anything less than exceptional. The process is simple, and their staff polite and helpful. I'll be definitely ordering from them again.

Straight forward process & clearly defined timeline. Item as requested and on time.

Excellent and fast service. Quality product.

Impressed with the quality of the banner. I am also very pleased with the speed of the production and how they dealt with the delivery company to make sure we get the banner in time for our event. Thank you!

Smooth process, good quality gear.

Fantastic service from everyone in the team - very helpful, clear, fast, efficient and friendly. Where every other business in the south of England quoted 2-3 weeks - they managed it in 5 days - brilliant! Thank you - highly recommended and would definitely use them again.

Very quick, very efficient, did exactly what they said they would do, the swing-board arrived when they said it would, the quality was better than I expected. Thank you, Mike

Very disappointing service. Item showing as in stock (over £500), ordered 2 for an event - almost 2 weeks later we were told they didn't have enough in stock, leaving us high and dry for our event. Unacceptable, won't use again.

Good product, quick service