Unit 10C, DL15 8RA, Crook, GB
Excellent customer service and communication. Best prices and reliable delivery.
Great service & delivery
Quick delivery, product prices very competitive. What's not to like!
Product was good but prices were not clearly displayed on the website as in I thought they were including VAT as they didn't say otherwise. Every other website I use clearly states if the item is including or excluding VAT. I only found out on completing the order that the VAT was added on.
I placed two orders on separate days, the first for a Panasonic M91 induction motor and gearbox, the second for a drive sprocket, drive belt and locking element; all for a Klargester septic tank. The parts were delivered next day before 12 on both occasions, securely packaged and in excellent condition. All parts were original and new. My service engineer wanted £1200 plus VAT to supply and fit the same parts. Direct Drainage were equal to or less than the best price on the internet. Direct Drainage had all the required items in stock. Direct Drainage came through on their delivery commitments. I paid a total of around £350, my own labour to fit was „free“ and I have saved close on £1000 versus my engineer’s quote. What more could you want from a drainage parts supplier? Great price In stock Fast shipping Simple, efficient and effective.
Always great customer service and best price. Can't be beaten.
Quick delivery, as per order
Prompt delivery. I was suprised to find it had a two pin plug fitted without an adapter that required replacement before use, but otherwise pump is as expected.
Ordered part and delivered next day as requested. Very helpful
Great service all round, competitive prices very fast delivery and clear communication with regular updates on your order. Highly recommended company.
Great service and prompt delivery
Good Price, Fast delivery
Ordered Sunday evening received Tuesday afternoon.
We have been using Direct Drainage as our main supplier of spares and replacement parts for a few years now and cannot fault the service provided from enquiry to delivery. A big thankyou to Marion and Sam for their professional and friendly manner that has helped us to continue in delivering our service aims to our customers. Thankyou, Dave(Drainage Contractor)
Good as always
On time very good service kept in contact when it was coming ,and it was next day delivery
Item arrived promptly, as described.
As advertised and delivered
Prompt friendly service
Quick easy to purchase with good information on the website
