Company Details

Emily was great to work with!

Great costumer service ! Immediate response from Amanda she’s always willing to go above and beyond. I ordered some challenge coins, which are gorgeous and the spinner pens are a lot of fun! 🤩

Jessica and her team at Custom Patches did an incredible job from start to finish with my custom patches. They took my sketch design and made a flawless reproduction that was perfect! All done in less than a week. I can't wait to show them off. The customer service, quality, and cost are A++++. Thanks so much!

A professional person, nothing more to say.

I asked for a certain design to be materialized as a pin and the help I received from Fay was amazing and promptly. I asked for specific features and I even received a mockup design which helps a lot to understand how the final outcome will be. Definitely I will buy again here.

The team at Patches Co. was extremely helpful and responsive! Their follow-up was incredible and they answered every question along the way.

This was the first time I’ve made pins of my art so I had tons of questions, I worked with Kalyn and they were able to answer all the questions I had and made the process super easy! Besides great customer experience, the quality and prices are great. Will for sure be ordering more soon :-)

Lilian was very helpful!

This is our second order from your company. Our contact person was Lenita again. Once again, Lenita's service and expertise were spot on. We are very happy with the products we ordered. We adjusted one of the products we previously ordered and the new adjusted item is absolutely perfect. Thank you very much to Lenita and company.

Not only did they respond quickly, but Amanda, who created the proof, was very attentive to detail and accommodated our quick shipping date. This is an amazing company, and I am happy with the service.

There are so many customization options. The website walked me through it all, even submitting my artwork. I made a mistake on my artwork and Fay fixed it for me. Excellent customer service!

Judy needs to lead a class on customer service. She is IT!

Overall I had a great experience with my order. Good communication, Kalyn was great to work with. The end product turned out nicely

Liz was amazing helping me get my patch designed and everything put together. She responded quickly to my questions and made sure everything was right before I paid.

Fay was an excellent customer service rep in designing our custom logo medals. Our girls said the glitter was their favorite part. My favorite part was being able to add a custom quote on the back. Thank you!

I ordered some custom pins from them recently and over all it was very easy and straightforward process. I was a bit hesitant at first because I was not familiar with this company but when I was emailing with there representative KALYN .My worries had been put to rest.I sent them my designs they came back very quickly with a proof and I ordered my required volume It arrived a few days ago exactly as it was on the proof.Very good company to deal with in my experience .Thanks Kayln for all your help.

Very satisfied with the pins we bought, excellent quality and very good service from Kalyn, she made recommendations and always kept very good communication with us. Very good prices related to quality.

Great service from Emily

Such a positive experience. First time placing an order with this company and extremely pleased with the product. Great customer service experience with FAY. She was so helpful and worked on several proofs for us from the beginning till production. Product arrived earlier than expected and the printing and quality is exactly as advertised. Thank you FAY and we will definitely order from you again!

Customer service was great. Lilian always had a quick response. Prices were very competitive. I highly recommend.