Company Details

Very good interview to start with the lads who did the loft were good lads courteous and clean there was no bother at all did the loft in good time. Mavis Ashby

Arrived on time, did the work in a clean and tidy way with no problems

Arrived on time and carried out the work very proffesionally and tidied up afterwards

Clear discussions, and installation was rapid, neat, and the installers cleaned up impressively well, including the garden path.

Although team arrived at 11.45 when I was advised to expect them at 09.00, they were polite, explained what they were doing. I was given the opportunity to inspect their work.

The salesman came promptly and fully explained the process. The price quoted seemed reasonable. The installation team were also on site at the time stated. They were friendly and explained everything that needed to be done. Everything was done as promised and they cleaned up afterwards. Update: Having done some additional research (which I wish I had done before I went ahead with the insulation) there are a couple of things that I would like to add to my review. 1. I had decided that I was going to have the insulation done and allowed myself to be convinced by the salesman into having it done quickly because “they had a team in the area that week”. That was untrue as Jacko and Matt travelled over from Nottingham on the day. The fact that I had the installation done within 2 days of the salesman’s visit also meant that I did not have the protection of the 14 days cancellation period. Having said that I was, as I said in my initial review, happy with the installation itself. 2. I posted pictures of the installation on my Facebook account (it looks amazing) and was somewhat unsettled when my handyman asked if I had let my insurance company know that I was having it done. I hadn’t – but now have, and it is not a problem. However, in doing my research, I did come across information that indicated that some lenders are reluctant to give mortgages on properties with spray foam insulation. My home is non-standard construction anyway so hopefully this won’t add an extra layer of difficulty if I decided to sell. 3. Also, I understand, from what I’ve read, that it can cause issues with wooden roofs - mine is a pine wood roof under a cover of slate. I was not advised of this potential issue – which hopefully will not create a problem. 4. I paid £5500 for a 88 square metre area but in my research I discovered this is above the going rate. The Eco experts website - Updated on 26 January 2023 says “Spray foam is usually the most expensive insulation material. On average, spray foam insulation costs between £20–£50 per square metre.” I paid £62.50 per Square metre. Frustrating! This means that I paid at least £1100 more than the top price suggested by Ecoexperts. 5. My advice to anybody thinking of having this done is to do your own research – and don’t accept the first or (as in my case second) quote. It is also worth checking with your local council as to whether you might qualify under the ECO4 scheme. Even if, like me, you don’t qualify they will probably have a list of contractors that they recommend. I hope this advice will be helpful to others.

Polite and quick service, explained everything, showed me their work.

The job was carried out without issue, punctual & tidy.

The team arrived at the agreed time and set to work immediately. Despite a discrepancy in the scope of work, Jacko reset his equipment to complete the spraying of the gable end. Jack and Matt were both polite and professional throughout the process and left the premises in a clean and tidy state.

Good job well done!

Excellent service Just purchased a solar panel installation from them. Installation on the date agreed, at the price originally agreed and all the technicians who fitted it delivered an excellent service. Even a minor problem that came up during the installation was resolved in no time. We would definitely recommend them.

We recently purchased a solar panel installation from this firm. It did exactly what they promised, at the price originally agreed and all the technicians who fitted it were excellent. The only downside was that the scaffolders (who were not Cozyhome employees) were over a week late in removing the scaffold. We would definitely recommend them.

Steven and Dean were amazing. Worked so hard. Friendly and helpful. Did an amazing job. Left everything nice and tidy.

I was cold called, which I normally do not respond to, but my house is old and the insulation tired, so I listened. The rep came and inspected my loft free of charge. He explained clearly, simply and precisely where the problem areas were, and why they had occurred. He gave his recommendations as to how they could be fixed, but at no time was I pressured into purchasing anything. When I did agree to new insulation, care was taken to ensure I was comfortable with every step of the process. Installation itself was remarkably quick and fuss free with absolutely no mess left behind. Altogether a very pleasant experience. It is not cheap, but my heating bills should reduce, so it is a good investment.

Friendly and professional team, job finished well. Too soon to tell if it will save me money.

they did what they promised turned up on time and staff were polite and quiet and tidy

The initial contact was good - the office staff had good product knowledge and answered all questions. Their surveyor arrived only a few days later - he was delayed on the M56 but kept me updated. He was very thorough and explained every aspect of the work in language I could understand. The work team were very friendly and efficient and cleaned up afterwards. Well Done, Excellent Job!

I had problems with mould, damp and condensation… SO, when I received a call from the company, to my delight, I thought it would be good to get a surveyor out and discuss the issues I had. It was a definite no brainer for me to go ahead and get this work carried out after everything was thoroughly explained by the surveyor, Kyle. He was a lovely lad and took his time to discuss my loft and the spray foam. I was very satisfied with the company and benefits. A couple young guys then came to carry out the insulation process itself which only took a couple hours - very kind, clean and tidy , no problems at all! The loft is now dry, my home is much warmer and I’m now also making savings so my overall experience 5***! Thankyou for your help and time, Mrs Rankin

My big gripe is that despite at least three phone calls I have yet to receive my receipt or the promised guarantee. My calls have elicited the response "It's in the post". I have amended my initial review as seen above in the light of your prompt response to my concerns- all the paperwork has been safely received. Thank you very much!

Joe was really helpful and extremely knowledgeable about my requirements. Answered all my questions in a really clear manner which was so incredibly helpful. Would definitely recommend Cozy Home.