Unit 2, Old Station Yard, Watlington Road, OX4 6FE, Oxford, GB
Cozy Home Solutions are one of the UK's leading insulation companies and renewable energy companies! We are specialists in loft insulation, cavity wall insulation and conservatory roof insulation, Solar Photovoltiacs and battery storage. We have over 20 years’ experience in the renewable spaces! We offer various different solutions to aid you on your home improvement journey. Our focus is on providing you, the customer, with the best possible experience with your new home improvement. We have been accredited by the NIA, HICS, HIES, MCS, Trustmark, PAS2030 and Huntsman. We are TrustMark approved, it delivers consumer confidence through its expert network of Scheme Providers and their Registered Businesses. TrustMark Scheme Providers commit to meeting the Framework Operating Requirements and ensuring their Registered Businesses maintain required standards of technical competence, customer service and trading practices. We are a MCS accredited installer, this is a mark of quality. Using an MCS certified installer ensures that equipment meets good standards of performance and that installers are technically safe and competent. We offer a comprehensive range of services that means we can have the right solution to get your home Cozy
the installers very professional, friendly and polite, very impressed how they cleaned and tidied up after they had finished. They kept us informed of their progress. i will recommend to friends .
Great service from all members of the team. The installation was carried out with minimal disruption. The team were very friendly and helpful and left no mess. The house does feel warmer already.
From admin(Rheanna), surveyor, Finn to excellent installers who came from Exeter to Telford. All people were professional as very friendly. I couldn’t have asked for a better company. If the product turns out as good as the employees, then I should have a fantastic warm house in winter and a cool house in summer!!
they were very friendly, professional and efficient and performed exactly as promised on both timing and completing the job.
Cozy Homes Ltd. Sprayed my roof with insulation foam on the 16th August 2023. Having a small problem with the sub contractors. Cozy Homes Ltd sorted these out and completed a top class, professional job and i recommend Cozy Homes without reservations.
Everyone from initial phone call to the surveyor visit to the install team were great, I like to pick faults in stuff but I'm stuck, can't find a fault. I would definitely recommend the insulation
Having received numerous calls from the automated phone system I give in and arrange a survey to tell the surveyor on his arrival I'm not interested and to take me off their database. I had told them over the phone previously, but they chose to ignore. This was in the summer of 2023. I have been recieving calls again in the last few weeks, told them if I get one more call I will be arranging a survey. They call again, surveyor comes out, I tell him I'm not interested. I've emailed the company director, Jonathan Coombes and also trading standards. Let's see if the calls stop.
The installation team were polite, tidy and unobtrusive - we barely knew they were there! Process and results were clearly explained and we look forward to feeling the benefits of our newly-insulated home.
Very satisfied
The lads worked quick and clean
Excellent service and fast. I had a quote and my loft insulated within the same week. I had requested this as I was on a very tight schedule. The two men that came to insulate my loft were very professional. They worked well together. They laid dust sheets in every carpeted area they passed through. There was absolutely no mess. I liked that they took photos of their work once they’d finished as I am unable to access the loft for myself. I would most definitely recommend this company to anyone needing loft insulation.
Cold called to begin with but later called by Cozyhomes. The surveyor who visited explained everything clearly and my husband agreed on the spot. Not his usual response to salesmen. Two installers arrived on time today and worked in an excellent manner. When finished checked everything was ok ,including the TV. I could well be recommending the company to a neighbour who is coming to look and have a chat later this week.
I was cold called by this company. Normally do not respond but, sadly, I did this time. The one star is for the pleasant individual called Jo to whom I talked. Appointment made for 2pm today. No show. No contact made with me. No answerphone messages left. Stayed in and rearranged my afternoon for no purpose. Very unimpressed. Add. Both Jo and a manager called me after reading this review. A mistake had been made by them re the date of visit. I received an apology which I accepted.
Very good service, excellent operative. Clean, tidy and job completed on time. Would highly recommend.
Excellent service form planning to installation.
Excellent service in all respects, clear information without pressure, friendly and sympathetic staff
Very pleased with the service, the 2 lads that came, were here on time, worked hard & were polite and professional. They are a credit to your company.
All went smoothly and now we are waiting to feel the impact of the improved insulation when the cold weather arrives
I had Synthesia Installation - under tile. From the initial phone call to send a surveyor to discuss the procedure and having the installation - I found that all staff were polite and acted in a professional way.
Excellent service, the guys who do the work were brilliant, didn’t stop from parking the van to leaving, very efficient.
