Company Details

The delivery experience was awful. I had paid extra for getting the couch delivered and "Assembled" I put that in quotation marks, as there is no assembly, just attaching the four legs. The delivery men that showed up to my new townhome that was just built, decided to take the couch out of the box and take it up to the top floor. I thought it was weird they were taking it out of the box and exposing the metal part that could easily damage drywall if it made contact, but I thought they were experts. I ended up having to assist the deleviry men in getting the couch up to my room. These were not experts, the couch damaged my drywall of a brand new home in multiple places. An awful feeling to a place you just moved. I reported to Coddle, they did practically nothing. Just told me that is on the delivery company, they will reach out with claims forms. I regret this experience and don't recommend this company to anyone.

I am thrilled with my new Coddle sofa! It arrived on time and delivered right to my third floor condo. Getting lots of compliments on looks, comfort and functionality. Y'all rock Coddleme! Keep on developing your cool products

It's just perfect for my room. Great design.

Great couch and very comfortable! Will be ordering more pieces in the future. Lilian from customer service was fantastic!

Gorgeous, .comfortable, versatile couch!

Best pillow I have ever owned!!

I purchased the entire set, couch, chair and ottoman along with the white glove service. Could not be happier! I love the set, the couch has already been used by an overnight guest and they loved it! My white glove team was on time, so professional. They watched the videos online before delivery!

All went well

Very pleased!! The delivery was perfect & with the white glove service - totally recommend !!

Well built, quality materials, looks great. Unfortunately being 6’5” 230lbs, the furniture is a bit soft and less supportive (primarily the seat cushions) which is a bummer. Adding denser foam would make this a 5 star product.

New and great product.

The furniture is beautiful, literally larger than life and luxurious-looking. Comfort begins the second one relaxes into the soft firmness afforded by these pieces. Staff were exceptionally courteous and friendly, professional and helpful. They went above and beyond what I have experienced with other online retailers. Lilian, one of the customer service reps, even called me on her day off to help me resolve a quirky situation. I absolutely recommend the furniture and the company. I do not think you will be disappointed by either.

The product is quality the service not so much!

I love this couch! It is sleek, comfortable, and having USB and power strip ports makes it so extra functional. I also ordered the mattress topper and I can say that I can get a very comfortable night's sleep on my coddle couch and topper. Excellent communications with the company from the time of order, through delivery, and through post delivery follow up!

We just got our Coddle today so I can't give a long term usage review but I will say that the White Glove delivery was perfect. Two guys brought it in and set it up. They showed us how to use it. They plugged it in so we could make sure the chargers worked and then they took away all the packaging material. It was delivered on the day we requested and within the window we were given. It feels like a high quality item and it is really comfortable. This is a couch/bed we are using in my office for occasional guests and so my wife can hang out with me while I work on the computer. So far we are exceedingly happy with the purchase.

Well made, sturdy, attractive durable fabric, easy to set up, comfortable. Very impressed.

Well built and well designed sofa bed. Also, great customer service. I would highly recommend this to anyone.

Exactly as advertised. Easy set up. Happy customer.

This is based on the ordering and delivery experience only. Just got the couch and haven't even sat in it yet. Everything so far has been like clockwork. LOTS of cardboard, might be nice if they figured out a way to reuse it. It is a snap to open and assemble, wouldn't take much for that to be included so that they could.

Great couch. Comfortable for smaller people but not very useful for tall people as the couch is not very deep