Company Details

I love Clearit USA, they have always made the process of importing our goods simple.

Fast and helpful. Respond quickly and take care of business

Working Leigh and Jodi on a complex new border crossing, Mexico to US, they have gone to extra lengths to make it happen!

Definetly an experience I will not recommend to those that are not able to go into hell and come back sane, the most untrusted service you can find on this business and in top of that impossible to get an answer back on a normal timing.

First time import from China: we picked clearitusa : The downloading of documents only partially works if one page.Communications from their side typically took 24 hours.They kept asking for silly stuff ,which eventually stayed unanswered and went through without problems.Zero explanations or personal contact made the process extremely painful. Ended up paying storage fees due to their slow motion and lack of guidance. Please look up references before picking a customs broker.

The experience was ok, but a bit confusing for a first & probably only time using the service. Also, once I did give all the information that was needed, I tried to contact your company twice to find if the item had actually shipped, but no one would answer my questions. I’m still not clear if the item is on its way or not & I’m just hoping that no news is good news…….-

First time import, super easy!!

Anyone planning to hire Clearit USA should read the complaints made against them with the Better Business Bureau (google Clearit USA, Better Business Bureau). In my experience, they were good at finding problems. They were also good at ducking work, passing the buck, and finding excuses not to solve problems. If you want to save your money and prevent brain-damage, avoid them and hire a competent customs broker who answers their phone. It is always a red flag when a business litigates with a former customer through reviews. When that happens, a prospective customer's best bet is to simply avoid that merchant. It is even worse if the merchant tries to cover up their failure to provide service by accusing their customer of fraudulent activity. It is _even worse_ if the so-called fraudulent activity of which the merchant accuses its customer is entirely legal act of providing true information in order to apply for a refund. Clearit USA's response should speak for itself. If you do not want to be drawn into this type of he-said-he-said mess, hire someone else and avoid them!

I'm a first time importer. Clearit gave me a price up front and provided great service. I was able to get my products on time without extra hassle.

Great service , Save time ⏲️ and money.

awesome services, everything online all communication very easy. recommended

I like how I get a quick response from the online help.

Overseas package arrived early and was able to clear it the same day and avoid storage costs.

Leigh, she's awesome! The site is easy to navigate as well!

Service is slow - I wish it was more concise and prompt when it came down to back and forth requests.

We had a company dealing with our import for a month. We did not get any info as to what has been done for us to get the customs clearance done. Clearit asked us for everything they needed and checked on previous progress. Then put everything together to make it work. During that time they have been very responsive to any question we had.

There was poor response over the holidays including the two days after Christmas and the two days after New Year's Day.

When they are on task they are very good. But they tend to ask for the same information I have provided before (repeatedly). There is a disconnect between their agents and knowledge of my account even though I have been doing business with them for several years.

Great service. Little slow, but got the papers necesary

They make sure all paperwork was completed correctly