About CeX/Webuy - Ireland

CeX buy, sell and exchange a range of technology and entertainment products including phones, games, laptops Blu-rays and DVD Films, tablets, computers and digital electronics. All with a 5 year warranty. We have 35+ stores across Ireland and 600+ Worldwide. You can also donate your unwanted games and gadgets to charity at CeX. Your orders with CeX online at webuy.com can now be returned to our high street stores. To make a return, simply go to a CeX store with your item and the order receipt or your order email, printed or on a mobile device. To see our full online returns policy visit webuy.com

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PAUL MURPHY 22 January 2025, 21:03

Accepted my return without any hassle and the replacement worked great

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WILLIAM BOWE 22 January 2025, 18:42

I bought a phone online with the help of a member of staff in the portlaoise branch which all went very well. The phone was in you're Clonmel branch which i traveled to collect. The phone had a red tag on it when we began setting up the phone in the store. This was hugely disappointing to say the least. Especially after traveling such a distance.

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Finola Croke 22 January 2025, 15:35

Speedy delivery, good quality. great follow up with queries

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Mrs Nora 22 January 2025, 14:01

My experience is not great. I paid €580 for an iPad which is still not starting even though fully charged, but will not turn on. Over 14 hours just keeps circling. I'm so so disappointed. Will be returning item , today. Before I returned I tried again and it started but I am very nervous still. But I do believe they have a good policy about matters like this. Another item I bought was grand.

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Chrisopher Mccormack 22 January 2025, 08:02

Perfect Ds2 lite. Thank you

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Roo 22 January 2025, 03:08

I had a problem receiving an old voucher and the guy (sorry, deleted email with name) who came back to me was really helpful and did what he promised, without any delay. Very happy with this service and will continue to use. Thanks again.

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Sarah 22 January 2025, 00:09

Played well the first time after that there was static there was lines going across the screen.A big one is whatever I was watching would fast forward or rewind and I couldn’t stop it no matter what i did. Even the dvds I played which were NEW did the same exact thing. Bought this for €475 when I brought it back to cex Portlaoise they said the best they could give me was €295 it’s absolutely RIDICULOUS!!! That’s €180 I wasted on buying it a console that DID NOT work. Even inside the console was full of dust it was DISGUSTING!! I’ll NEVER ever enter any cex store again or go on your website. I am telling everyone I know not to trust you. My money and patience is gone down the hole!!!!!!!’

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Elaine Mccann 21 January 2025, 22:00

Good range of products. You can be sure they've been well checked. Great guarantee

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Michelle Timothy 21 January 2025, 21:28

Excellent delivery and love the product

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FERENC PAPP 21 January 2025, 21:14

Everything was in order.But they didn't tell me that I bought a second-hand product!Quite expensive!

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STEVE O'SULLIVAN 21 January 2025, 21:07

It arrived quickly and in perfect condition

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ALEX 21 January 2025, 21:07

Great service 😀

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Keith Connery 21 January 2025, 21:07

Great experience as always

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grant decourcy 21 January 2025, 21:02

Great item and fast delivery

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MICHAL SOKOLOWSKI 21 January 2025, 20:13

Good prices Fast delivery Professional problems fixing

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Catherine Berry 21 January 2025, 18:11

Took too long to arrive dont know if I picked wrong postal delivery or something happened on yere side ?

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Irish Dad 21 January 2025, 17:54

Easy to purchase, track and item in good condition (B) as described. Delivery in 5 working days, well packed.

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Elizabeth customer 21 January 2025, 00:44

Fast delivery Product is in good condition, iPhone works well, my son is very happy to play with it.

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Shane Fitzsimons 20 January 2025, 22:09

Hi, the product was incomplete and arrived without a case. Your listing didn't say parts that come in the original box were missing. I had tried calling before purchase, but my calls went to a centralized number. There was no option to email the branch I purchased from. So you had a misleading advert and insufficient customer support.

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JOHN EARLS 20 January 2025, 22:03

Easy to search for product straight forward ordering system and prompt service and delivery would use again definitely.