Company

Camping and Caravan Direct

Portberry Industrial Estate, NE33 1QX, South Shields,

About Camping and Caravan Direct

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Oliver Shields 05 March 2025, 00:20

These guys are really good to deal with! I bought a Coleman stove. There was an issue with the stove and they sorted it straight away with no quibbles. I will use this company again.

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Andrew Shipp 21 March 2023, 23:32

As always Chichester site well run and friendly. However seems jobsworth lady from head office with coloured hair wanted to use her power and complain about my dog just outside my Motorhome Unnecessary but obviously made her feel good in front of her trainee following her 🤪

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Shannon 06 November 2022, 13:31

Fantastic service. Ordered a camping gas stove and had accidentally ordered the wrong regulator to go with it. Umprompted, the company rang me to let me know that the regulator would not go with the stove I had ordered. They then added the correct regulator to my order and refunded the difference. So helpful!

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Colin Reed 07 September 2022, 15:48

Tried to get small porta potti for my campervan without success.out of stock or Poor service almost give up.CC.DIRECT had them ordered and received it with in 48hrs. Great people to deal with thank you... C REED..

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Helen Haddon 27 July 2022, 18:57

Fantastic service. Ordered 2 packs of toilet blue & pink & were delivered the next day. The items were extremely well packaged & will definitely use again.

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John Unwin 13 June 2022, 21:34

Had a problem with my camping gas grill plate after 10 months, I notified Camping and Caravan Direct and It was resolved with delivery of a new grill in just over a week. What excellent customer service cannot be faulted. Thank you

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R J 08 March 2022, 21:50

Excellent service, purchased a Kampa Toaster, delivered promptly although was not colour ordered. they delivered replacement toaster the following day. Will most certainly be using them again.

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Dave Taylor 23 October 2021, 21:41

Bought Campingaz stove and Coleman lantern online on Thursday evening, arrived by DPD, securely packed, Saturday morning. Service couldn't have been faster or better and price of both items was significantly less than a certain major multinational online competitor. Thanks!

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jill 21 July 2021, 16:00

We have had a caravan at the Clent Hills site for a number of years but this year invested in a new bigger van that we cannot tow. On Friday we received an email saying our booking for 2nd august had been cancelled. On ringing C&CC I was told the site was closing until the end of the year but I would receive a call from the storage dept that day. No call. I telephoned on Saturday, they would send an email to this team to ring me that day. No call. Monday? Tuesday? No call. We don’t know whether we can have access to the van or what is happening. We use the van to visit elderly sisters two daughters and husbands and four grandchildren . Will we be able to visit again. If we move the van we will have to find someone who has a suitable vehicle in an area we are not familiar with. C&CC have no thought or consideration for us. They are hiding behind names and the telephones. We cannot sleep as we are so stressed about all this.

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Elizabeth Day 18 May 2020, 21:38

Very good service even in lockdown swift delivery all together excellent

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Martin MULLIGAN 13 May 2020, 23:23

Great service all round, prompt delivery, very pleased 👍

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Chris 05 May 2020, 23:31

great product and delivered next day

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Debbie Webb 05 May 2020, 22:45

Prompt delivery, no hassle and goods received as ordered. Would recommend them

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Daniel G 02 May 2020, 00:24

Purchased from here a couple of times now and always delivered promptly. I did have a product arrive that was faulty but I liaised with John who was keen to help, assured me it would be swapped and kept me updated. The replacement came and they collected the faulty product at the same time on a day to suite me. Thanks!

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Jenny 30 April 2020, 20:28

Excellent service. Ordered one day and delivered next at no extra cost. Would thoroughly recommend

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customer 18 April 2020, 01:30

Turned up on time and the day it was supposed to even though we are in lockdown. The driver was kind and polite and kept to the social distancing will order from here again

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Mark Farren 08 April 2020, 23:13

Really impressed with the service and not for the first or last time im sure.

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Chris Holmes 16 March 2020, 02:10

Arrived well packed and on time , easy to use , and adds a bit of caricature to room .

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Harri 11 March 2020, 03:16

Grest Price. Excellent Service. Mistakenly ordered item twice, email sent and John cancelled one of the orders. Goods arrived within a mater of days. Would definitely recommend this company

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customer mitzi 03 March 2020, 03:04

The product was just what we wanted, excellent product. Quick delivery, the whole process went as sweet as a nut, we're very pleased & wouldn't hesitate to buy from this seller again!