Company Details

I had high expectations; however, I left disappointed. Samples were nothing like the pictures and extremely pricey. I found these tiles afterwards elsewhere much cheaper and of the same quality. Unfortunately, I felt completely scammed.

Purchased ~190 Marlborough Terracotta floor tiles via the website. Slightly worried from other reviews that they would all arrive in pieces given their fragility. I need not have worried. The crate arrived by DHL, on the day selected, well packaged and covered with plastic. Tiles were packed together, on their edges in 2 layers. Out of all the tiles - only 8 breakages and I think these will easily be absorbed by the herringbone pattern. My only minor constructive criticism for the company would be to ask for a little more communication that the shipment was on its way. Until DHL sent a notification on the day of delivery - I had only received a order confirmation. Other than that - great service - thank you.

Tile samples arrived two days after ordering in perfect condition, thanks to well devised packaging. Impressive!

Really lovely tiles that look beautiful in my kitchen. However, the tiles arrived with a piece of paper saying that the tiles were fragile and that any broken in transit would not be replaced. This seems unfair, especially for such expensive tiles which didn’t have a lot of packaging to protect them. I thankfully only ended up with a few broken or scratched tiles (~5%), and I had enough spare that I could throw them away. However, I think it is very unfair to not replace tiles in this situation. Presumably they get a lot of people messaging about broken tiles - so put the paper in the box to deter anyone from even bothering to contact them!

Great choice of tiles. Samples arrived quickly and then the order. Customer service was very helpful too! Very pleased customer!

The tiles are really nice but £60 for delivery of 6 boxes is absolutely extortionate

Really well packaged and very pleased with the high quality tiles supplied, nice website with lots of good imagery and a massive range

Speedy sample tile service - thank you

Lovely tiles! Unfortunately the colours were not right for our current project.

Great service beautiful tiles

Lovely product but let down by punitive delivery charges. Also a very inflexible policy to replacing product that was damaged on delivery.

Tile sample arrived quickly but the tiles looked nothing like the online image.

I ordered a sample online and paid the £4.99 for delivery. The tile looked stunning online so i had high hopes that it would work for our bathroom renovation. The sample that came was a completely different colour and looked nothing like the picture advertised. I was hoping that it was a mistake and called customer service only to be told the correct sample was sent out and if I wanted to see another sample of that same tile I would have to pay another £4.99 for delivery! I believe they use a lot of photoshop and photo enhancements in their pictures online therefor the tile that comes is nothing like the picture shown.

Excellent quality and great service!

Fabulous quality and service , can’t wait to get them on the wall ,

Excellent service and fast delivery. Lovely tiles and people!

The most beautiful (sample) tiles, delivered at speed and well packaged. Unfortunately this time, the colours weren't quite right for the room we had planned them for, but I will definitely keep them in mind for future projects.

Nice tiles, however they arrived in insufficiently packaged box. High percentage of chipped tiles.

Great. Nice tile and quick postage.

Really easy to order from these guys and the product is exactly what is seen on the website, the delivery was fast, but as expected with the nature of the product we had a few broken ones in the crate, I informed Ca’ Pietra and they had the replacements out to us within 3 days. All in all a very smooth process. Thanks guys. J. Campbell