Company Details

First of all customer service is amazing, Always responded within couple of hours, answered all my questions and helped me with everything I needed Product came to Greece on time as scheduled. And products ( light switches) are so well made, from design to final finish. I 100% recommend this company. Thank you Buster + Punch EU team.

Exceptional customer assistance.

I absolutely love these light switches …. I can’t even touch regular light switches now without cringing in disgust 😂

Such a quick response and great customer service!

I am absolutely thrilled with my purchase of the Buster + Punch Light Switches and Plates! From the moment I unboxed them, I was struck by the exceptional quality and craftsmanship. The hardware has a luxurious feel that adds a touch of elegance to my home decor. Installation was a breeze, even for someone with minimal experience. The design is not only visually appealing but also highly functional. The switches have a satisfying click that speaks to their high quality. To top it all off, the shipping was incredibly fast—much quicker than I anticipated. Overall, I couldn't be happier with my purchase. If you're considering upgrading your light switches, I highly recommend Buster + Punch for their style, quality, and ease of installation.

Very quick very efficient and effective customer support.

Great products and fast service, we ordered other items locally in New Zealand the same day and received from Buster & Punch sooner.

Really Quick and helpfull I had one switch broken and in less than 24h got the solution, and for free!

Exactly what I wanted!

The items look so elegant and luxurious. Love it.

Simple, quick replacement of a broken module...no dispute...

The products are amazing with the highest quality components, I would also like to thank Ellie in the customer support team who has been extremely helpful and responsive in resolving some issues caused by out electrician.

Amazing customer service … any problems dealt with straight way .. definitely a five star service

I purchased Buster + Punch’s XL Caged Sconce lamp for the renovation of my condo space after eyeing it for some time. The original lamp I ordered had a misalignment defect, and after B+P was made aware of this they took immediate action to take care of the issue. Melanie was incredibly communicative and helpful throughout the entire process. They provided a replacement at no cost to me. The lamp looks stunning and the quality is top notch. I love it and am truly appreciative of their amazing customer service.

Tech Max walked me through install snd was a huge reason I kept product. Item looks great.

The products are beautiful and the staff is really attentive to the customer’s needs. Highly recommended if you are looking for an authentic design.

配送が思ったよりも早かった。輸入品だから日本に来るまでもっと時間がかかると思っていたが一週間ほどで手元に来たのはとても信頼できた。 Delivery was faster than I expected. Since it was an imported item, I thought it would take longer to arrive in Japan, but it arrived in about a week, which was very reliable.

Good customer service

Had a full renovation & wanted the everyday objects to be statement pieces. Everyone who enters is blown away by the products. We’ve even had neighbour mention that they could see one of the lights when on, through our window from the outside & commented how beautiful it looks. In 2.5 years we have purchased light switches & sockets, wall lights, ceiling lights & chandelier, cabinet hardware, door hardware, door stops & and dog bowl. We don’t have a dog 😬 but the bowl is a gorgeous statement pieces as a key bowl. Basically, our home could pass for a B+P showroom 😉. We had 2 issues, rectified promptly & with ease. One item we got immediately, the second was out of stock but arrived when back in stock without delay. We broke a piece & it was kindly replaced free of charge. Lastly, we realised we needed 2 more Travis Barker skull cabinet knobs & these are completely sold out. We enquired whether they had any stock anywhere in the world, in any showroom as display pieces that we could purchase. We were willing to pay import duties & delivery, you name it. Within 24hrs they had not only sourced 2 display pieces in like new condition but they were delivered to my home free of charge with a note saying that they hope these will do & to enjoy. They even included 2 different screw sizes as they were unsure of which I’d need. We decided on their exquisite products from having seen them & felt their quality on display in a stockist showroom. We will continue to add to our collection because our experience of their customer service matches the beauty and quality of these products.

Buster + Punch makes exquisite products so when we redesigned our kitchen we included their light switches and outlets in the white finish with gold trim. Unfortunately, one dimmer module box went out after about six months. When I contacted Melanie with B+P, she quickly responded and sent me a replacement. This company not only has beautiful material and products but they stand behind them and deliver great service. Thank you for your attention to details and customer service.