Company Details

The advisor was so helpful and sorted 2 of my issues right away . Great service , thank you

I had signed in as a guest with no confirmation email and no confirmation order number.. i responded to the website where they got back to me quickly and made me rest assured that my order was being delivered with no problems! More websites should be like these :))

This company is amazing. They were very accommodating. I had a few issues that were caused by me and they handled things very well. I wish more companies were like them.

If you like marshmallow the too good to go app was a good way to help the planet with leftovers and enjoy the goodies. Nice bar of choc and extra chocs too

It is advertised as a surprise confetti cannon card that explodes as a surprise on the person that receives it however it comes covered in 3 Boomf logos so it’s really obvious what it is and when the person pulls the pull tab that clearly says Boomf on it the confetti doesn’t release properly so it just drops as a lump of confetti on their lap. Would not buy again. Would not recommend. A huge waste of money. Incredibly overpriced for a card that doesn’t even work as advertised.

A polite and efficient experience. A absolute pleasure to be a customer that is cared for. Thank you

Great company

Amazing!! I ordered 4 custom cards which look great. My order originally got lost in the mail and boomf contacted me back right away. They gave me options on what to do and sent me a new order which arrived very quickly. Great customer services and products highly recommend

Amazing marshmallows!! Really friendly staff. Was worth every penny. Would recommend and use again.

The marshmallows are delicious ! Nicest I have tasted. Recommended!

I had to make contact with customer services and they were helpful and pleasant to deal with.

Absolutely brilliant communication. Couldn't find better place to order thoughtful present with such a good help. Lucy is awesome. So happy and highly recommend x

Best Marshmallows, you can tell the difference between these and shop-bought ones. Friendly and efficient, would highly recommend.

My daughter surprised me with a confetti box. My husband video taped it and I opened it and nothing happened. Very disappointed! My daughter was very upset. We wrote back to your company and sent the video. Your wrote back to say I opened it wrong. There was no directions on how to open the box. Also this was a surprise. You took money from a child and all you offered was 20 percent off the next purchase. There will be no other purchase with your customer service policy. Very Sad on your behalf.

I placed an order for the boomf bombs but wrote the wrong age on it accidentally, emailed customer services asking if they could change it. Got a response back the next morning from a William and he resolved this quickly for me. Very efficient and quick, brilliant service and thanks to Will again for sorting!

Went onto website which offered ten percent off first order if signing up. I went to purchase folding secateurs which offered free postage. When I came to check out I am to pay for postage and no discount, totally confusing me. I am in my seventies so may be me but totally confusing. Boomf contacted me within hours showing sincere concern with an explanation and I wouldn't hesitate to order from them in the future

Absolutely love these cards, not many people use them but they are the best, I've bought 2 sets of birthdays and I can't wait to see my partners reaction.

Very friendly, helpful staff, boys so happy with their treats from Boomf, will definitely use them again

Very helpful and rectified my mistake in seconds when I had applied wrong address.

ORDERED 7/3/2023 STILL NOT RECIEVED.... WRECKED MY BIRTHDAY TREAT. CUSTOMER SERVICES SAY HOW DID THEY DO..........YOU HAVE TO PROVIDE A SERVICE NOT JUST TAKE MONEY... WHEN WILL I GET MY MONEY BACK AND A APOLOGY?