Company

Boomf

Unit 1, Meadow Road, Reading, RG1 8LB, Berkshire, GB

About Boomf

We believe in making special occasions that little bit more special. Our journey started with the personalised Marshmallow, aka The Edible Selfie which launched in December 2014. Since then we have launched an exploding card range! The original exploding card, the Boomf Bomb, bursts free from the envelope in a confetti shower and leaves you with a personalised photo cube. Other products include the oh-so-cute Wild Card Collection, the flying Flutter Card and mouth watering Personalised Chocolate. We aim to spread smiles and put the joy back into sending a card. Send more than a card.

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Private 28 November 2022, 23:52

Fun, light-hearted adds and gifts to choose from, which are BOI d to ring a smile to your gift recipients.

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Amy robins 25 November 2022, 01:46

Lovely little company who are friendly to deal with. I bought an order from Too Good To Go recently. They support the fight against food waste and are very friendly to deal with

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Steph B 25 November 2022, 01:13

First time with Boomf, would use again! Staff were very helpful with my queries

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Denise Clark 24 November 2022, 03:51

Excellent customer service received today. Boomf kindly donated a £30.00 gift voucher to my school Christmas raffle. Thank you once again!

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Elaine Cull 17 November 2022, 20:20

I ordered a Birthday card for a friend expecting the card and it's envelope to arrive in an outer envelope to enable me to write a personal message inside, as was my experience with other card companies. However, it arrived in it's own envelope, sealed with a large postage label on the front. Totally unusable to give to someone!!! I shall not be using Boomf again!

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Vicky Thomson 10 November 2022, 01:28

I don’t often write reviews, but I am made up with the quality of pics on boomf bomb and it arrived in plenty of time!

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Carina 03 November 2022, 18:49

Amazing customer service. I had a shipping issue which wasn't the fault of the company. Wil was professional, friendly and prompt with his replies and solved my issue. I had ordered in the past with boomf and after this great customer service experience, I will definitely order again.

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Asha Templeton 03 November 2022, 17:17

A very good selection of products especially for the price. The service was also very friendly and attentive. Would definitely recommend.

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Stacy Andrade 02 November 2022, 15:18

Great customer service, I was met with a warm and friendly greeting whilst collecting my item. All products were great and well presented. The Marshmallows and chocolates were amazing 🤩 Thank you

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Emily 29 October 2022, 00:49

Lovely range of products. Great price

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Jessica Holt 25 October 2022, 23:41

Really lovely products, such a great way to send fun in the post. The quality of choc and sweets is really good and they also do great 'Too good to go' boxes!

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John 21 October 2022, 00:12

Amazing experience and product! Highly recommended

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Nadja 20 October 2022, 03:58

I came in and the first thing I noticed was being greeted with a welcoming smile. Fantastic service and brilliant quality products that we really enjoyed. Thank you very much, will definitely be returning.

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Susan Alexander 19 October 2022, 05:10

We collected an order today and were very happy with it. We didn't have issues with time of collection and feel a bit sorry for the company trying to get orders out and being thwarted by Royal Mail strikes! Our service was pleasant and efficient.

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Andreia Dias 13 October 2022, 00:45

Great service and amazing chocolates!

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Widny Runyau 11 October 2022, 00:09

El paquete no me ha llegado. Me he puesto en contacto con ellos y me han dicho que quizás se ha perdido. Les he pedido el reembolso y me han dejado de contestar los mails. Un 0 de compañía. Son una estafa.

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Anonymous 06 October 2022, 22:57

*originally a one star review but increased to 3 as Boomf have refunded me in full for the below experience* So, so disappointed. £13 down the drain. Ordered in plenty of time for the date I needed it to arrive by (3 working days) and paid for express delivery (up to 2 working days) and it still hasn’t arrived (4 working days and counting). Forgotten about it now and told my fiancé who’s 30th it was bought for that it’s lost in transit. Can’t even review the product as it hasn’t turned up! According to Evri tracking there has been a delay and they’re working on getting it to me the next working day and would update me when it is out for delivery. Today is that ‘next working day’ and the tracking status is exactly the same. I would say this is Evri’s fault but they delivered an ASOS parcel to me today that I ordered at 8pm last night. So my best guess is Boomf haven’t got my order organised but no idea. Haven’t bothered contacting them as there isn’t much point as the occasion it was for has passed. Complete waste of money - don’t be clever, just stick with traditional cards. Update; the card arrived today (3 working days after specified delivery date) and it was so battered and bruised that it was completely dysfunctional and the confetti basically dribbled out of the bottom rather than firing out the top - rather sums up the whole buying experience. Pathetic.

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Angela Wilson 28 September 2022, 02:47

Terrible. It was impossible to speak to anyone from this company. I was unable to speak to anyone but had to endure a robotic automated messaging service when I rang their customer service department. I resorted to email and received a reply later the following day. My son did not receive the card I had ordered him for his birthday. Very disappointing on all fronts really. Expected better.

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bobby milo 24 September 2022, 10:46

Complete lack of response to messages, with company initially blaming IT, however then just stopping responding at all. Very disappointed and unable to use code for product.

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Alexandra Hill 03 September 2022, 17:48

Fantastic! 1st time ordering with this company who I had never heard of until yesterday when they popped up during a Google search for gifts, ordered a personalised item at 2pm yesterday, it’s just arrived and I absolutely love them!! The wrapping is lovely- The price, the super fast postage and condition is excellent. I will be using this fab company again and again!!