Company Details

Amazing Customer service I missed something off my order and emailed them to change and they were so fast and helpful in getting it sorted within about 10 mins

Magical experience. Quick service and great product

First time customer and would recommend it to other customers.

Had a delay with Evri delivery. Sean from Bondara customer services arrived and smoothly ironed out all the issues, my parcel has now arrived. Excellent service Sean, thank you.

Products are great and comfortable and quick delivery! :)

Good quality great stylish clothes

Discreet and fast Quality toys and easy to use

Speedy delivery, well packaged. Delayed by Evri, but response from customer support on this was very good. Useful to have delivery to the local post office.

Quick delivery, great range of products, decent quality.

Poor quality item would not work and could not be given a refund so went in the bin

Bought the harness free tone 7.5 inch strap on with 10 vibration settings. Works very well and is a great size, but it slips out unless you hold it in place and the angle is difficult for two people. However for me as a trans man, it's great for solo play and feeling as those I have a penis.

Having used Bondara on many occasions, I discovered that I had bought an item twice, the second one being bought just under a year ago! Having not even broken the seal on the box, so that it was EXACTLY as received by me, I asked to return it for a credit note (NOT, I stress for a refund). My request was outside the 100 days allowed and they relied on their 'Returns Policy' to refuse my request, even after I asked them to reconsider. Adding insult to injury, I was absolutely incensed that the 'Bondara Customer Care Team' then had the audacity to end their refusal with "I hope you have a lovely day", thus making a bad situation even worse. Was this designed to insult me or was it just gross ineptitude? Either way. so much for 'Customer Care' - they couldn't actually give a toss. Never again, I shall now transfer my custom to Lovehoney. Edit after Response: "I can see that the team have acted within the policy for returns." My point exactly! I did not dispute that. However, Bondara chose to rely on "policy" rather than consider their customer relationship.

Postal service was poor Delivery person didn't knock at door and left the items hanging out of the letterbox for anyone to take. Items are worth the value

Ordering was easy and delivered on time. Will definitely shop with them again

Very quick to ship order. Had some trouble with the courier (not Bondara’s fault) and the staff were very quick to offer a solution. Products arrived quickly after initial set back and happy with the products and prices

Very Speedy service!!

Only get the clover clamps, I tried about four different nipple clamps and they were all really pathetic, just wouldn’t stay on. And really don’t bother with the magnetic ones because they are hopeless.

First class item and service

Easy shopping experience. Fast delivery and good products

Great product, fast delivery