Company

Betwinner

Agias Zonis 22A, 3027, Limassol, CY

About Betwinner

Sportsbook and Casino

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Daniel Kossi 04 March 2024, 17:11

Bonjour je suis à Côte d'Ivoire ce matin j'ai essayé de connecter sur mon compte de jeu between mais jusqu'à présent on me dit que cette application ne peut pas fonctionner dans mon pays je ne comprends rien du tout hier nuit j'étais sur mon compte de jeux comment je dois faire maintenant alors que je l'ai l'argent sur le compte

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Alexandre Soares 22 February 2024, 23:12

After scamming me by not allowing me to withdraw, today they blocked my account for no reason at all. Do not use betwinner if you are in europe, they will gladly allow you to deposit and then not allow you to withdraw

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Jose Ortiz 22 February 2024, 09:37

Realice un pago a traves de nequi para fondear la cuenta. Nunca me llegan los fondos. Todas las personas de soporte te escriben para decirte que los "especialistas" te contactan por email y llevo 3 dias esperando. Tienen mi dinero que no he podido ni usar. Robado Mi ID is 799142379, I did a deposit for 100.000 COP on 02/19/2024 at 11:59 am

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ROMARIC SOMDA 19 February 2024, 17:03

J'ai retiré de l'argent 03 jours de cela et ce n'est pas encore venu soyez au sérieux avec l'argent des gens

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Lec 19 February 2024, 00:35

No pagan, el soporte no resuelve nada. Para depositar todo rápido. Para pagar un premio te bloquean.. no te ayudan.. más de 1.000.000 de pesos argentinos deposite.. a la hora de retirar una miseria de 40.000 pesos dice que tengo que apostar la totalidad.. lo cual ya lo había hecho con más de la totalidad y los 40.000 son ganancias de las máquinas y aún así no me deja.. soporte no soluciona nada.. OJO CON ESTE CASINO EN Argentina no te deja retirar ganancias. No lo recomiendo para nada. Mi ID del casino es 444928383

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Mahunakpon Hovozounkou 18 February 2024, 23:15

Votre réponse est pratiquement inutile. Vous n'avez pas fourni l'adresse à laquelle je vais envoyer les informations puisque j'avais déjà envoyé les informations sur votre mail mais sans réponse depuis décembre. Et j'ai remarqué qu'il a trop d'avis négatif contre vous. Je déconseille vivement ce bookmakers.

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Moises Penarrubia 18 February 2024, 00:50

I was using betwinner for a month or something, then they started to decrease my odds when betting and limit quanity just to 1-2€, so I decided to withdraw. they asked me to start sending proofs of identity. i literally sent them tons of documents, photos and proofs to verify my own identity. i have sent them original id, selfie with id, bank statements, crypto currency wallets statements, proofs of crypto deposits, utility bills, selfie with laptop and their emails in the screen backgroud, selfie with paper with code they sent me.. really, i send them all of it even it was crazy now they dont know what more to ask, so i received today this email: "You should undergo a video conference. Our skype is riskmanagement.betwinner. Video conferences are conducted daily from 2 PM to 8 PM (Moscow Time). Your PC or laptop should have stable internet connection for the video conference. Video conferencing can not be performed using mobile devices. You should also have a passport with you. Please send us contact request, provide us with your gaming account number and wait for the response." This is really shameful and totally scam. I have in my account around 2500usdt, and they are not going to pay me unless a miracle happens. really really avoid this website, they will steal your money balance my ID account is 754449877 EDIT AFTER BETWINNER ANSWER: "We would like to draw your attention to clause 2.35 of the Terms and Conditions of the Company that a user agrees to during registration: "In the event of: - duplicate registration (including registering under a new name), the submission of someone else's, invalid, or forged documents (including those that have been edited by using any kind of software or graphic editor) - multiple breaches of the Betting Company’s T&C; - doubts about the identity of the customer or the information they have provided (i.e. address, credit/debit card details, other data) - any types of fraud committed either by you or by another person acting in your interests or in collusion with you, including but not limited to:.." NOT THE CASE. I just opened my account and that's it, and I sent you more than 10 proofs of identity, including selfies with ID and everything yu asked. All the situations yu are describing are not my situation. This is completely unfair "The company’s management is entitled to request at their discretion any documents from the bettor substantiating their identity or other data they have provided (for example, passport details, residential address), as well as to cancel any payments until all such details have been verified. The company’s management reserves the right to conduct a video conference as a part of the identity verification process, or request for the documents to be sent by post. Verification may take up to 72 hours from the receipt of the documents. The outcome of the video conference can be provided to the customer within 5 working days after a video conference takes place. If it is proven that the data that was provided is not valid, the company is entitled to take any reasonable measures including but not limited to cancelling all bets and suspending all transactions for the duration of their investigation, and to proceed with full verification of the account once any documents required for the verification procedure have been requested". TOTAL B*LLSH*T. I sent tons of different documents and proofs of indentity and you just dont want to pay, yu are a bunch of scammers. U can't do this. Just allow my withdrawals and lets finish this relantioship. u cant take the money of the customers just because yu want to. I did not break any term or condition, just opened and account and bet, thats it

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Naranpurev Narmandakh 16 February 2024, 21:08

Well this is just poor operating company do not recommend to ppl who gonna use in europe. Seems like their operators recieve funds then act like they haven't recieve any funds and won't even add up and when you show them a receipt they respond you like pimp might say "oh? We alrwadg credited that amount to your account" lmao. Well don't expect email support they won't help you at all on top that live supports won't be in use at all. I wrote few dosen mail but only 2 time got actually reply but when i responded to them they just never send me feedback or anything.... thats all these occasions might happen pretty casually so unless you wanna deal with it don't use. Well hey betwinner if you seen this you guys know what im talking about just case might help you guys to sort this deposit sections mess 642694861 my id

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Esti Khar 13 February 2024, 12:48

Son estafadores llevó esperando más de 9 días por 120 euros que retiré y aún no me llegó y ahora no me dejan entrar a mi cuenta Perdóname no me acuerdo el usuario, y la cuenta desapareció el día 5 retiré 120 euros. Con transferencia bancaria

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atem leke 12 February 2024, 00:52

Betwinner is a scam. Account no 719350443. On Thursday I made a bet lost 11k and won 31k in that 31k win my bet was 20? . I made a withdrawal of the 31k and it was showing cancelled then I insisted and it showed approved and that the money was already sent to my account. I checked the next day and say that nothing was in my account. I took screenshots of the bet and transaction slip . Emailed them and the responded with “ the money has already been sent to my account “. Which wasn’t. I went to check my payment slip and they had deleted just that particular transaction I complained of . I have the before and after screenshots of the payment slip. Even sent them my mobile money details since that day till date and the still insisting that their system shows the sent me the money. I tried cashing out a thousand francs and it came out but I don’t understand where the sent my money and why they had to send me a message saying they have sent it which is obviously a lie . I have been complaining for 4 days now and nothing is happening. I really do need that money back .

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Voidxx 11 February 2024, 06:09

this platform is totally scam, if you deposit using MasterCard or Visa you will not able to withdraw, and if you contact support they will tell you "you should deposit a minimum sum to your gaming account with the help of another payment system (which is available for withdrawals), then place bets on sports events with the sum of your deposit with the odds of no less than 1.1. After that, you need to verify this new withdrawal method" there is no logic to adding an option to deposit using MasterCard and when I want to withdraw I can't.

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Abran Adèle 08 February 2024, 17:22

HARNAQUE!!!! J'ai créé un compte de jeu il y a environ un mois. Après plusieurs gains j'ai demandé un retrait de fonds qui a été refusé au motif que je devais fournir des documents. Après avoir contacté le service de sécurité et répondu à toutes leurs demandes de documents et prise de photo farfelues, ils ont décidé de ne plus répondre à aucun de mes mail au motif que je ne répond pas aux demandes formulés. Je souhaite qu'une solution soit trouvée pour que je puisse entrer en possession de mes gains. mon ID 784165819, numéro de requête [#5245948]

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Mayank Kapoor 05 February 2024, 19:26

I am using betwinner from last month, initially no KYC option was showing in withdrawal section but when I won more than Ra. 5000. They have disabled my withdraw funds option. Account ID 769232849 After reaching them, betwinner said to provide documents (aadhaar Card and Election Identity) so i expressed my situation to the betwinner executive and agreed on only aadhaar card but today when I going to share my aadhaar card they again demanding election's card which I don't have. Therefore I'm requesting to take strict legal action against betwinner as they scam with player s winning amount. They are not responding me Mayanka5000(at)gmail.com If players don't have requested documents then how would they arrange? I can arrange aadhaar card only at this time. How can I generate election card. I ha e provided aadhaar card but still I'm restricted. Please activate my account

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NOGBOU FRANCK 28 January 2024, 10:57

BOOKMAKER A FUIR!!!! ANARQUE!!!! j'ai créé un compte en renseignant toutes mes informations au début. après plusieurs gains, on m'a refusé les retraits en me demandant de fournir des documents au service de sécurité. Après vérification, j'ai été autorisé à effectuer des retraits. Cependant, mes mises ont été diminuées et mes côte réduite de plus de 30% alors que sur les comptes de mes amis, ils ont des côtes normales... Mon ID 763152307

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Diāna V 22 January 2024, 07:51

If i could put zero i would! Do NOT put your money in this or any CASINO. You’re signing up for hell. Ignoring my request to close down my account for a week and more, still NO reply. Hate this casino with my fu*king guts, i hope you all ROT IN HELL.

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Dube 17 January 2024, 22:46

My betting ID is 231692803 Betwinner is a scam. I have been trying to make a withdrawal but I was told to submit documents for verification. After submission, the nest message I got was that "Dear user, all consulting on the matter of your request was provided earlier in this mail thread." I don't even no what this message means and I keep as for explanation but I'm not getting any reply on it. So it made me believe that they deliberately stall the process to you get tired and forget about the money. They are scammers.

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Jeefersson Calvete 17 January 2024, 08:32

It was deposited a month ago and they frozen the account, all the requested documents were sent and they do not respond, more than 2000 USD blocked, they cannot be lost, I have to look for a lawyer to help you make the necessary legal and criminal complaints, they operate illegally in Colombia without a license and in several countries, in several of them they will be reported. id:750646171 Ref:#5178460

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madi dima 15 January 2024, 20:29

VOLEUR Site frauduleux fuyez pour votre bien Site frauduleux qui vous empêche de jouer en vous limitant à 3 euros max par paris. Deux de mes amis ne peuvent carrément plus retirer leurs argents réponse des agents : nous faisons comme bon nous semble Fuyez pour votre bien

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Enmanuel Romero 05 January 2024, 10:52

normal deposite 10 dolaritos, gane una apuesta hoy 4 de enero del 2024 y cuando intento retirar no me deja,excelente como se roban el dinero esa gente

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Victim of 01 January 2024, 02:13

Hello Betwinner, I have been into sports betting for at least 12 years and i used different bookmakers and honeslty never faced any kind of problem. Until i decided to give a try to Betwinner because it seemed to me interesting. I created my account normally and wanted to make a deposit. I opened the deposit window and saw the methods available and there was this certified guy that Betwinner directs you to his Whatsapp conversation. I asked this person if he accepts top-up cards he said yes. I went on to get a top-up card with a value of 50 MAD, thankfully i was careful enough to NOT trust him directly with a bigger amount because i wanted to test his credibility first. As soon as he received my top-up card he deleted the messages where he stated that he accepts top-up cards and proceeded to blocking me. Of course i headed to your security department and also finance department to file a complaint, they asked me multiple times about details of what happens : Phone number of the agent, screeshots of the conversation, my bet account's ID ... After repeating the same step at least 3 times, i've been told that the agent would like to give me explanations and if i am okay with it, of course i replied with yes although i don't need explanations to premeditated actions. Now it's already 3 weeks that i've been waiting, to my surprise the agent is still shown in Betwinner's ceritied payment methods and probably still scamming on people. I really don't care about the small amount i lost, but it's more than that, it's about credibility and safety, it doesn't seem right to me that Betwinner's agents scam Betwinner's clients ! What am i supposed to do in this situation ? Please don't ask me to wait, this should be a priority to deal with internally and i waited long enough.