, , Costa Mesa, CA, US
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Great line of products with a wonderful web site....Highly recommended.
Pixel perfect refurbished LCD. Its good as new.
I got 2 brand new-like monitors. I use them for work & I like the low blue light feature of it.
Shipping took one extra day than they originally quoted, however this monitor is so amazing it is worth any wait to get it
It took me over a week to get FedEx to give me my package. They lied about delivery and they refused to give it to me when I went to pick it up. I had to make a special on line account the have them drop it off at a special place. Product is great shipping not great.
The projector I purchased is exactly what I was looking for. It had just a few hours on the bulb. It works perfectly and is much better than my previous projector by Vivitek. Hoping for years of great performance.
Great first-time experience with BenQ Direct. Shipped quickly, amazingly well packaged, and the monitor has an awesome picture. I will not hesitate to do business with them again in the future.
Great Price & Fast shipping
The monitor works fine no issues so far, but the base is so small and weak the monitor moves when the table moves. the monitor sits about 3 inches above the table so the base could have a lot more weight and height to it, if it were higher like some of the other BenQ monitors then I would not have neck pain from looking down on this monitor. Ergonomics are so critical these days, I spend too much time looking at this thing.
I needed a monitor for my gaming system i called it was available salesperson and or customer service extremely knowledgeable went all out and returned my call i cant thank you enough i love it explained shipping time on point i would recommend to all thank you again BenQ
Excellent customer service. Our projector lamp died, I’d replaced with an OEM bulb from BenQ but the unit continued to turn off. Reached out to support with details on the problem. They immediately sent a prepaid shipping label, replaced a defective fan and updated firmware, and shipped it back. All of this happened in a little over a week and the care rep kept me apprised every step of the way. Excellent customer service, ensures I will buy another BenQ next time I buy a new projector.
Terrific phone ordering and support
Super fast shipping and arrived as promised
Very easy to order replacement parts, bulbs etc. Quick shipping and good communication about order status. Thumbs up.
Great customer service and friendly people.
Excellent product quality, shipping speed, and price.
Ordered a 2050 projector from BenQ on Oct. 4; it's Oct. 25 and I still haven't received it yet. I was home for most of the time during the scheduled delivery days, but FedEx claimed they couldn't deliver it, (although they never left a door tag, in 5 "attempts"), and ended up returning the package to BenQ. It's been re-shipped and is supposed to arrive tomorrow...we'll see if it works out. To their credit, BenQ has been responsive and communicative in response to my issues, but it's been frustrating to wait 3+ weeks for my projector.
Purchased a new lamp. Got it, and now the projector doesn't power up. BenQ support is terrible. Trying to get an RMA request is joke. I work for a school district, and deal with technology support ALL the time, and BenQ ranks right at the bottom. Should have stuck with Epson projectors.
Projector is worth less what I paid for comparing to the quality of the image. I would be okay with this one but don't recommend it. expensive brand I guess.
Fast delivery and quality product.