12 Grenfell Crescent, K2G 0G2, Ottawa, CA
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As always, Capital BBQ delivers with perfection! Thank you!
It was easy to select the part i needed , the price was reasonable. I received the part a few days later.
Had ordered the new Pit Barrel PBX, took the alloted time frame specified. Recieved great service when I went to pick it up and the warehouse staff is awesome as they loaded it for me. This is my 5th unit and will continue to support them.
Quick, efficient service. I received exactly what I wanted within 5 business days of my order; also, at a a better price point than a popular on-line shopping service.
Received bbq and assembled. Found a flaw in the casting of the hood. Notified Napolean and they quickly replaced the defective hood.
Easy to deal with, prompt responses and fairly priced product.
i ordered a heat shield and grease pans as well .Ibeleive I was dealing with Jason very professional. called when my parts were in like he said he would. thank you Denis
Very pleasant experience, ordered Monday & received on Thursday. All in good order.
Good service
I ordered my barbeque in March and we were into June and it still wasn’t coming in due to supply issues -no fault of there’s. So I chose a different one and they were so accommodating and helpful. They installed it for me and delivered it. I couldn’t be happier. The whole experience was positive.
Package arrived in good time; products were as promised and in perfect condition.
Everyone in the store was very welcoming and friendly. The rep who helped me was very knowledgeable, giving me valuable advice. I was there to pick up an online order and I may have switched my order but with his advice we determined I had made the right choice. I will return to the store for all my BBQ needs. Thank you
Did not received my order
Service was great
Fast delivery on the order.
Excellent service.
They had the exact model I was looking for in stock, delivered it within a week. Very smooth and easy
great service
Great products and excellent service. I keep going back. A BBQ and a smoker and all the gadgets I need over many years. My "go-to for bbq".
Ordered item online. Didn't receive an email when it was in (I phoned to check after a number of days). Item was there when I went to pick up. No one went out of way to greet or help me (not very friendly). But the item was there and no big issues. Item works well so far.
