Company Details

This is the worst company I’ve had to deal with, they take your money and two or three days they say they don’t have the items and that will take 4-5 weeks to get it back in stock them you ask for a refunds and the company them reply saying company when to liquidation. Buy buy to your money Very very bad experience with this lot.

The company has went into liquidation owing me £900 no contact from them at all SHOCKING

I never got my order! AVOID

Product was not delivered. Company no longer trading. Trying to recover my money. If I could it would be minus 5 stars.

Ordered a seat in July haven’t received it or a reason why tried calling no answer not Japan all

Paid £112 for a bathroom mirror and was informed by phone it was in stock. Later received e-mail saying out of stock and restock would be 3-4 weeks. 3 weeks later I phoned and received e-mail saying they were in administration. Do not use this company. Con merchants.

Items were listed as in stock, but were actually out of stock. I agreed for them to be placed on back order then 10 days later the company went into provisional liquidation

Gone bust robbing sods

Order placed as items showed as available. Email a few days later saying not in stock, did I want to wait or to cancel and get refund. Requested cancellation and refund. Cancellation request confirmed but no refund. After chasing, have reverted to my bank requesting a chargeback although have since found out company now in liquidation so who knows if I’ll ever see my money back. And to top it off I’m asked for a review!

They appear to have stolen my money. They are utterly awful to deal with. Now telling me they are in liquidation???

After waiting five weeks for my order, I contacted you to be told that Bathroom Planet had gone into Liquidation, so no order fulfilled and no money refunded, suggest rating minus minus minus zero

You stole my money. I purchased a wash basin and paid the money. After two days, you sent an email to me and you said that the product I purchased is out of stock and I have two options, waiting for more days or cancel the order. I chose cancel my order. You said that I will get my refund after three days. After three days, I didn’t get my refund and you sent an email that your company is under liquidation. Until this moment, I didn’t get my refund. Your company is scam and you are thieves. A big shame on you. You are burglars.

You took my money then told me items I’d ordered were out of stock then never refunded me despite my following up for 3 weeks, then went into administration. How you can take customer money when you know you don’t have the stock and know you’re heading into administration is morally repugnant.

The company has gone into receivership and did not deliver the last part of my order before doing so just fobbing me off saying that the items were on back order. Don't ever use if they ever reappear

You’ve literally gone bust and not paid me back or delivered

Buying the product was fine, however, I needed to return it and get a refund- it took them 14 days to process the refund and then on the 12th day the company went into administration. No-one is answering the phone and automatic replies for email are coming back, so I am out of pocket and have no product.

Placed order and paid now in liquidation

Gone into administration and no refund received

Outstanding monies refunded through credit card charge back. The bank were very good. I have submited a referal to Action Fraud in relation to Bathroom Planet as I suspect this was a fraudulent company. The referal to Action Fraud is done on line and very easy, the more customers who have feel they have been defrauded by the company submit a referal to Action Fraud the more chance of an investigation being started

You fu@ki£g w@nkers