1 Priory Business Park, MK44 3US, Bedford, GB
Very friendly staff and on time
Nick was great! Great time! Got the windscreen replaced efficiently! Couldn’t fault anything! Thank you
Great service finished ahead of schedule ! Would use this service again
Excellent service
Good customer serve and reliable
Appointment was easy to book. Having booked, I received a phone call for an earlier appointment, which suited me. So no waiting about, appointment was quick and repair is hardly noticeable. I have used Autoglass before, and would definitely use them again.
Professional friendly speedy service
Great service from the start, fast service, kept up todate through the whole process.
A very good experience with AutoGlass from the ease in using their website to arranging a booking and onto the scheduled date for the repair with a very courteous and efficient Technician.
Very good service!
Fast, communicative, work completed ahead of time, friendly.
Lovely staff, very professional and efficient
Every thing went smoothly was on time and
Very easy to contact, spoke to a human with straightforward arrangements made quickly and easily. She was great. Appointment time within 2 days good repair made on the driveway.
Easy to book online and choose a time slot. SMS updates which were helpful. Technician arrived on time, friendly manner and explained everything. Highly recommend!
Professional service, keeping me updated with the progress of the screen.
Great promt service What else is there to say !!!
Really shocking service and the management doesn’t have a clue. I booked my car in for an appointment at the Nottingham branch, when I arrived, I was told the systems down and they can’t see my booking. I rang customer services and spent an hour on the phone, to be told I’d get a phone call the following day, by a manager, to get me booked in before I went to Ireland. They never rang so I had to chase them up. Unfortunately, I had to take my car with a badly damaged windscreen to Ireland because of their incompetence. I’m still waiting to get it repaired nearly two weeks after making the initial appointment. Really, really poor. Rewriting this again… because I made a complaint over 10 days ago and never heard anything back. Such a disappointment. Seems like they just aren’t bothered
Very quick and clean
Customer service is shocking !! Had a new windscreen on 13th of January , a big 18” crack appeared in my screen less than 2 weeks later and despite attempts to contact them via their online forms as requested I have had no response what so ever ! Had to use them as the recommended fitter for my insurers but would certainly advise people to stay clear. To make a complaint to them you have to send a fax or letter !! It’s the 21st century!!
