441 S State Rd 7, 33068, Margate, US
Answering Service Care (ASC) Your calls and chats answered by real people! Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 4 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. Why Choose ASC? Never miss another call: Our around-the-clock service ensures that every call is answered, even during peak times or after hours. Handle web inquiries with 24/7 live chat: No matter when your customers visit your site, our live chat agents are there to assist them in real-time. Give a great first impression: Our trained professionals ensure that every interaction counts, capturing all vital information and messages for you. Web and Mobile App: Manage your communications effortlessly using our intuitive web and mobile platforms. HIPAA Compliant Secure Messaging: We prioritize security, ensuring all communications and data are handled with the utmost care and compliance. We Get It. Discover more benefits and tailored solutions for your business: Visit Our Website Now
Take too long to answer the phone
Answering the calls and sending the messages on time
Answering Service Care representatives are very professional when answering our calls. It is the first and most important contact to the foundation. The ASC representative represents our foundation. It's important that a cancer patient receives care when calling CMC when trying to reach Cancer of Many Colors staff for assistance. Thanks Answering Service Care.
Very happy with Answering Service and the helpful staff.
Priority Service !
Great Service
They represent my company in a professional manner to all of my customers. They follow up to make sure I have received the information. This helps to ensure customers do not slip through the cracks during a busy week. Best service I have added to my business to date. Thanks You!!
Answers my calls in a professional manner, gives me the message in a text message and email in a timely manner
As a customer for 10+ years I am very satisfied with the service I've receive; however, I've had to have conversations with management to iorn out some issues relating to length of time before the phone is answered. Hopefully the matter is resolved.
We have depended on ASC for years. It has been great for our small non profit.
We cannot read your bills, the billing system stinks! You need a new system. You bill backwards and it is confusing., The fact that we can't pay by credit card without being charged for it is horrendous. we were threatened to be cut off last month when I went over everything with Jarod and we were preparing to send in the balance. the email was rude, and we were not treated like a customer that has been with you several years. When we do use you, the girls are terrific but it is the billing system and the billing people in charge that make us think we should go another way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This business is surrounded by many long term caring people with state of the art advanced technology.
Very friendly helpful and knowledgeable solved the problem quickly!
Good service at a reasonable price
Professional staff. Very few problems. If we have a concern it is quickly fixed. Highly recommend their services.
correct your billing system, accept credit cards without addding to your already expensive sercie.
There is always a lack of professionalism when i call in and inquire about our account.
We have received complaints that long delays before the call is answered and transferred, also rude it some situations.
All Operators are always very professional and courteous. All information for all messages is always received in the message.
Once we got past the initial start up glitches a few year ago, they've been great. Easy to contact, easy to make any changes and great pricing.
