441 S State Rd 7, 33068, Margate, US
Answering Service Care (ASC) Your calls and chats answered by real people! Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 4 offices located in NJ, NC, and FL. As a third-generation family business, ASC was built with a strong business culture centered around people, with many relationships lasting more than 20 years. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. Why Choose ASC? Never miss another call: Our around-the-clock service ensures that every call is answered, even during peak times or after hours. Handle web inquiries with 24/7 live chat: No matter when your customers visit your site, our live chat agents are there to assist them in real-time. Give a great first impression: Our trained professionals ensure that every interaction counts, capturing all vital information and messages for you. Web and Mobile App: Manage your communications effortlessly using our intuitive web and mobile platforms. HIPAA Compliant Secure Messaging: We prioritize security, ensuring all communications and data are handled with the utmost care and compliance. We Get It. Discover more benefits and tailored solutions for your business: Visit Our Website Now
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Wonderful service
I have no idea why this spam cookie factory emailed me. Why don't you guys bother someone else?
We have tried other answering services none of them compared to Answering Service Care. They have excellent phone skills, our patient's are never left on hold. The calls are answered by the 3rd ring. The messages are well taken and complete. Best of all they screen the calls very well knowing what is a true emergency or not.
very professional interesting tracking of all incoming calls communication within the service itself is not always the best quite expensive, but within market rates it seems
Always responsive and able to complete any request in a timely manner.
I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!
Answering Service Care has saved me tons of time and hassle by answering incoming calls, scheduling clients, and handling messages. Knowing that calls will be answered by a live agent 24/7, in English and Spanish, gives me peace of mind. Additionally, when there have been mistakes or service issues, ASC has responded promptly!
Great to work with! Been using them for years!
Several weeks into the process, we are still working out the kinks. Response time is slow, and the follow up is passive rather than active. I am on the verge of searching for a new service.
Easy to work with and reliable! They are also quick to adjust and adapt to changes.
We made the switch to answering service care and have never looked back. It was very hard answering the phone at our busy child care and we were getting tons of solicitations which was wasting a lot of time. We have it at 3 of our buildings and don't plan to go back to answering the phone ever again!
we love being able to clock-off and know that our calls will be answered! we appreciate the time and effort saved by using this service! fair prices for an endless amount of growth, definitely worth it!
Maria Smith does a great job for my company every time.
There's sometimes confusion in accessing the app for providers, but overall our experience has been good. They are easy to work with. We've been customers for 3 years.
Good option
Answering Service Care has been great for my answering phone calls from potential clients. I was able to customize my call script and they send me a detailed report of every call right to my email. Recommended!
Very professional
They are very professional & the price is good
Their service has made our business work great! Always happy to answer our questions or concerns!
