Unit 16, Carnival Park, Carnival Close, SS14 3WN, Basildon, GB
Ambient Underfloor Heating is a family-run business that started in 2002 supplying underfloor heating to homes across the UK online. Since then, the business has increased to over 50 employees, operating from a 23,000 sq ft of warehouse space. Despite this growth, Ambient continues to uphold the family values to which the business was built and continues to operate through the same websites just as it did in 2002.
Excellent service ordered one day, delivered the next and at a great price too.
Great , swift service , I am most impressed . Thank you
Excellent service again
Product works very well and sets up easily if you take the time to read the manual carefully from beginning to the end.
Excellent service will use again.
Very good service !
Always great service.
Very smooth transaction, order arrived next day exactly as stated, will use again.
Very helpful technical department that responed very quickly to my questions. The items I bought arrived safely. Some better descriptions of the products on the website would be an improvement (and reduce the Tech Department's workload!!).
I called about a replacement thermostat and the gentleman on the phone was polite and very helpful. The thermostat was delivered in quick time and is now working fine.
Fast first class service, would highly recommend
First rate service as always.
Amazing customer service, I contacted them yesterday regarding a fault, they got back to me straight away and sending out a replacement first class! Two years after purchase! Brilliant company their underfloor heating is great and customer service outstanding Definitely recommend!
With the help of my builder I ordered the underflooring mats and received them within 2 days. They are very easy to lay, taking your time to read the instructions enclosed. I am very happy
Underfloor matting as described, came with roller, adhesive and tape (not advertised) wish I had known, as these were bought separately. Unfortunately arrived 1 day after recommended delivery date
Top service from Ambient Electric. Refreshing to talk to someone who understands the technicalities, the product, the payment and delivery systems. Correct order here in less than 24 hours. Now on my list of suppliers. Testlec electrical Ltd.
Very prompt service, next day delivery. Since ordering the new underfloor programmable thermostat the old one which was playing up has started to work again. I have not therefore fitted the new one but will do so when it becomes troublesome again.
Ordered the day before and arrived next day .It meant I could get the ufh in and latex the floor.
Knowledgeable staff at the end of the phone answered my query. Placed order online around 15.00 hrs and item received within two days. Have used their products before without any issues, also good value.
Best price I could find online and really quick delivery.
