Company

Acutrack, Inc.

350 Sonic avenue, 94551, Livermore, US

About Acutrack, Inc.

Acutrack is one of the leading book printing and fulfillment services available for self-publishers today. We instantly improve your customer service and profitability with a unique just-in-time book printing system. When you print and ship with Acutrack, you'll have expanded options for your books that print-on-demand companies can't match. Depending on your print run size, you can choose digital or offset printing at excellent rates, and our content submission template makes it easy to submit your material. Our professional book printing service builds your brand image because it matches the quality and feel of titles from the world's best publishers. We offer a complete range of binding choices, including perfect-bound (paperback), case-bound (hardcover), spiral, and metal O-ring in various trim sizes. The finest paper stock for inside pages and premium recycled coverboard for case-bound complete the look. Technology-driven logistics is the other side of Acutrack, and our global shipping capabilities are second to none. We have industry-leading order fulfillment to speed up shipping and improve customer service. It's easy to connect any online order intake to our system, regardless of your eCommerce platform or marketplace. We ship books as orders come in and can add collateral or merchandise to the packages. Self-publishers who switch to Acutrack from regular print-on-demand services enjoy many advantages. They include control over revenue, customer data retention, faster shipping during high volume periods, top-quality book printing services with more options, and the ability to ship collateral with books. We're the ideal solution for businesses, trainers, schools, and many others with books to print and ship.

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Helen Weigt 27 September 2024, 15:01

As a first time experience, I was pleased with the communications and having my questions answered personally. As well, Acutrack has a significant resources online for knowing the next steps and procedures. We chose Acutrack because of their quality products which was above others we considered. Also the seamless integration with our WooCommerce.

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customer 15 September 2024, 06:22

The people at Acutrack are great. They’re responsive and very supportive when we needed their technical help. The experience felt very personal as they were always willing to hop on a call or answer our questions over email. Would definitely use them again if the need arises.

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Jeff S 07 September 2024, 00:44

Great to work with and friendly team

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Farida Baxamusa 04 September 2024, 05:52

Sindhu is wonderful to work with. Promptly answers my queries and find solutions to the problems I face.

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Shannon Riley 21 August 2024, 05:57

Wonderful customer service and help in our first self produced book! We did not know a lot of the ins and outs of this business and the team really helped us. Our book is a photo book and the quality and help with design is amazing! Thank you so much we will surely recommend you!

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Alex Becker 21 August 2024, 00:31

My name is Alex Becker, author of the book Kalman Filter from the Ground Up. I have been working with Acutrack for five months and am highly satisfied with their service and print quality. My book is shipped on the day of the order or the next business day, securely packed in a hard package. I've received several positive comments from customers about the book's quality, and I haven't had any return requests so far. Their customer service consistently responds within 24 hours.

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Chaney 16 August 2024, 06:14

Such a great experience! Sindhuja, Has been an excellent success manager. She is always so helpful! She take the time to explain things clearly and is genuinely interested in contributing to my success!

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Eric 31 July 2024, 16:57

This company offers a great service and is reliable in shipping out orders quickly while answering any questions that may arise along the way. I highly recommend exploring this company to see if it's a potential fit for your business needs.

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Dr. Tenpenny 22 July 2024, 21:18

We did an extensive analysis of book publishers and chose Acutrack because they met all of our team's requirements. We just completed the third printing of our first project with them, and we are very pleased. We have our own Acutrack project manager who is very responsive to all our questions. The Acutrack tech support team is top notch too. It's been a great experience and we are preparing two new projects with them.

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louvonia Thompson 17 July 2024, 09:03

My experience with Acutrak has exceeded my expectation. The Customer Manager is proactive in reaching out to see if I need any further training with the portal or have questions. The staff as a whole is courtesy and quick to respond, assist and resolve my issues. Customer service is top notch!

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Josh 26 June 2024, 11:19

Sindhuja is very helpful she is 5/5 stars. I would like to have more touch points with her and the rest of the team especially when we are in production. The Accutrack website also has several bugs that make navigation difficult sometimes.

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Shira Rubin 26 June 2024, 02:57

Customer Service & communication is great and after making an extra effort to resolve the issue that happened in production we are very happy!

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Scott Stillman 19 May 2024, 23:50

I'm a self-published author who has been using Acutrack to fulfill my TikTok shop orders for a couple of months now. While they are not print-on-demand, they will print books, typically with a 15 day lead time, and ship them out the same day or next day after the orders come in. All you have to do is keep an eye on your inventory levels, which is pretty simple. This is a perfect solution for TikTok shop, which has very strict shipping requirements. The pricing is reasonable and they integrate seamlessly with the TikTok shop app. Highly recommend!

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Wayne Stiles 17 May 2024, 00:28

Sindhuja does a great job answering my questions and helping me with my account.

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amy bryant 10 May 2024, 05:53

Our company has been using Acutrack for 3+ years to print and fulfill the print companions for our online courses. After a little bit of a rocky start, we've now hit a great stride with their team. Manmath Tripathy has been particularly helpful. Their tracking and inventory systems have improved and they integrate with Shopify nicely. The quality of the product and reliability of their fulfillment and shipping is excellent.

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Michael Weddington 30 April 2024, 03:43

Hello! My name is Michael Weddington (author of "Japan Brats: The Youth Who Bridged Opposite Worlds") and I am pleased to report that my experience with Acutrack, Inc. has been wonderful. I chose Acutrack, Inc. over half a dozen competitors in the market (after phone discussions and careful analysis) because I found they clearly provided the best overall value for my off-set printing needs. Their combination of price, quality printing outcomes, attentive customer service, platform integration, warehousing capability, included shipping services, and other features simply set them apart from their competitors. I wholeheartedly endorse Acutrack, Inc. for your book printing needs!

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Daniel Howard 27 April 2024, 00:37

Very high-quality print jobs with excellent fulfillment.

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Jeffrey Mason 20 April 2024, 08:08

I am currently facing an unexpected surge in demand for my books. Acutrack has been amazing, working

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James Atin-Godden 20 April 2024, 01:53

Acutrack is very good at doing the particular thing Acutrack does, works with shopify and all my books are delivered. Their vibe can be a bit cold and businesslike, but my last conversation with Sindhuja was very nice and helpful. I wish I didn't have to print a minimum amount of books with each print run.

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Alon Bolotin 17 April 2024, 04:29

Highly recommend, professional service at great rates!