Company Details

I would highly recommend using Acre Properties if you are looking to rent in London. In particular, Rachel Webb communication has been fantastic, all maintenance issues were fixed very quickly and you are the most professional agency Iv’e rented through..

Acre Properties is a great letting-agency. I have rented with them in the middle of Covid and had a good experience with them, which is why I thought to go with them again this year. They are very professional and responsive and highly understanding of personal circumstances. I have had different property managers to deal with, most recently Ben. I am living outside of London now but will certainly consider renting with them again when I come back to the city. Highly recommend them to anyone looking for a decent place to stay, predominantly in West and South West London.

Acre Properties have been brilliant, definitely the best I have dealt with in my years of property rentals. Our property manager, Rachel, is a pleasure to deal with. She is extremely responsive and always really helpful. Any issue we have had has been quickly resolved in a timely manner and beyond expectations. Thanks Rachel and team!

The property manager Bella has been pretty responsive and quite prompt with assistance whenever required.

Rachel has always been lovely to deal with and speak to and extremely responsive and helpful since she took over our tenancy. We hope we can keep her on for as long as we can live here

Acre Properties agents are very friendly and super helpful. I can't thank Aidan enough for being so understanding and supportive; and Owen for his valuable advice. I was renting with Acre Properties couple of years ago and was very satisfied with the service, so much so that I’ve now returned to rent with them; they are, in my opinion, one of the best, and really customer orientated! AP is also great in keeping their properties to a good standard. Looking forward to moving in soon. ~happy customer.

Unprofessional.

Rachel, Jake and Anuj have all been incredible and extremely helpful during our time to find and rent a property. Any request, small or big, Rachel has taken her time to help us with to ensure it is resolved quickly and it is always done to a very high standard. All of the team are responsive to emails and very willing to help. We have only been living at the property for a short while but during this time their service has been unmatched. They are a fantastic team who I cannot recommend enough to others during their property hunt - you will not regret going with Acre Properties.

The rental market is crazy at the moment and I have dealt with a few agents who would just neglect you after their first interaction. Shamia is not one of them! She continuously kept me updated on available flats. Finding a flat is already stressful enough so having a supportive agent really helps ease your mind Thank you Shamia!

I am absolutely thrilled with my experience with Acre Properties! Rachel has been absolutely amazing, consistently displaying a positive attitude and promptly resolving any issues I've encountered. It is safe to say that I will be a loyal, long-term customer of this agency due to the exceptional service I have received. I would like to extend a heartfelt thank you to Rachel for going above and beyond—I genuinely appreciate it! Throughout my tenancy, the dedicated maintenance team at Acre Properties swiftly handled any maintenance or repair issues. Their attentiveness ensured that the property was impeccably maintained, creating a comfortable living environment for me. I enthusiastically recommend to anyone in need of a reliable and professional property rental agency! :-)

Really happy with Acre Properties! Especially with Rachel, always with an amazing attitude she is solving the soonest any problem I am facing! Didn’t expect such a great service to be honest and this makes me want to stay for long with this agency. Thank you so much Rachel , I totally appreciate it !

Acre Properties are always super responsive and helpful for any request I have. My property manager, Rachel, does her best to sort issues as quickly as possible and usually things are resolved/fixed within a day or two. She is supportive of any issue and always keeps me in the loop during the process.

Good and efficient

The best agency in West London! I was lucky enough to come across Acre properties and became a tenant for over 8 years, which speaks for itself! Sharon and the team were fantastic over the years, so friendly, helpful and accommodating throughout my stay! The flat itself was newly refurbished to a high standard and in pristine condition when I moved in, fully furnished and we were provided with everything we needed. The whole move-in process was seamless. All ad hoc queries and any issues around the flat were always picked up in a timely manner and resolved, no matter how big or small the issue. This made things so much easier and less stressful as the team managed everything. I've had a pleasant stay over the years in my flat, which really felt like home! It's really hard to find quality agencies like Acre and I cannot recommend highly enough to anyone looking to rent! : )

Acre Properties are the best in London! The team are amazing! Especially, Rachel, she is very professional, kind, and very very helpful, if there is any issue, she is always there to help out and I can definitely rely on her!

I moved to London a few years ago and I’m so glad I found my room through Acre Properties. Rachel my flat manager is great! if I need any help with the flat or anything else I know I can count on her to sort it for me. Would definitely recommend.

Acre properties really stand out! I have to thank all the agents there (Aidan who was very kind and professional how he handled the viewing, Jake from the admin and Anuj that has been incredibly kind, professional and outstanding customer service! After the call with Anuj, I really felt like humanity still does exist!) Thank you guys and really can't wait until i have more experiences and live in my new home! Will definitely update more with time. :) - Mas.

Samia has been great to communicate with while secure the property I wanted. Fast communication, easy to get hold of, caring, knows her stuff and understanding! All what you could need a from a estate agent :)

Throughout the year of our renting Acre Properties was always there to help in a variety of our, sometimes extensive, requests :) I cannot NOT say that Sharon Rowles, our property manager, was truly diligent in answering our emails and sending help when needed. In comparison with my current process of renting, Acre Properties is definitely more professional and honest! The reason for our move out is the need to find a place closer to our work offices, otherwise we would definitely stay at our cozy flat with Acre Properties support!

I’m not sure if you have tried to find a room to rent in London in September, but it is the most stressful thing in the world! Every room I found online was snatched up within hours of the ad being posted. However, after contacting Anuj and giving him all my requirements he found the perfect room for me within a week. To say I'm grateful is an understatement!