, , , US
Everything was fantastic. Quick responses and we were able to view and edit if needed. Love it so much!!
Excellent customer service through the chat function. Seeing a preview was excellent and reassuring as I was concerned the image and text would not fit. The agent, Johnsey, was very good. I am looking forward to receiving the item.
My first order was sent incorrectly. I discussed the issue and they sent a new pic to view. I expressed that it looked strange due to some background. They explained that the background would not show just girl sitting down with the school emblem below. I rec. the new one today and the background on half still shows on half. I was told that it would only show the girl and emblem under her. Unhappy!!!
Wonderful craftsmanship! Have ordered more. Recipients all loved them!
Easy to navigate website. High quality product. Could be a better image editing option which allows adding more that just one image.
The product was great and the customer service was phenomenal. Very quick responses and answered every question.
My friend had just purchased a 3D crystal and recommended I use this company. I knew the final product was beautifully crafted already but what really stood out to me was the customer service. Asad helped to choose the right crystal for my photo, the base, and assisted with the engraving. Asad was friendly and knowledgeable. I highly recommend this company.
The product we received was exactly what we had seen on the computer. It arrived on time and brought tears to the recipient's eyes because they were so happy. Thank you. I will recommend them and buy from them again.
I like the 3D concept but picture only look good on one side and the base should be smaller
Beautiful product. I gave two as sympathy gifts and they were truly touched. Easy to upload photos and delivery was fast.
Had a slight mishap with my shipping address and the customer service responded to the online chat immediately and had it fixed in less than 5 minutes for me! Great job yall!
I’m so blown away at how well this turned out! I got a rectangle and matching keychains for my daughters who miss their grandad, and they are so beautiful I’m going to get some for the whole family!
They laser crystal art just keeps getting better. For years, we have given these as exceptionally personal gifts. We find a favorite photo I have taken of the recipient. The result is predictable and never gets old. They are always blown away with the incredible detail and beautiful lighted base. They don't put this art in a closet, they are always out and on display. "How'd they do that?", is a common question. We have (4) in our house, usually lighted, especially at night. Couldn't be happier!
The crystal is beautiful! Thank you!!
Great customer service. Helped combine two phones as one. Love it!
They are very fast & efficient! They were also able to accommodate putting wings on my dad, who has passed!
Excellent product, well made,
I absolutely love my pet keepsake. I had to put my 3yr old dog down due to cancer and was looking for a way to see his face daily. I ordered the heart and it turned out beautiful. I will definitely be ordering again. Awesome work!!
Order process was simple. I gave details of what I wanted from my photo and the finished product nailed it.
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