Company Details

Very efficient and polite support. Service and delivery times are without an argument among the highest quality I've ever experienced.

Perfect Service! Very fast, excellent AntiDDoS. They're the best!

fast setup, fast support.

Yesterday Zare suffered from downtimes over the whole day. During this my server went offline. I thought I should wait a while as long as they are fixing their connectivity problems. Today they mentioned that their problems have been fixed but my server is still not online. So I contacted their support team. They were just able to tell me that my server has a kernel panic. My server has been online for multiple months and I didn't change anything, so why does my server have a kernel panic right after their problems? They told me to use their recovery system and reinstall the bootloader. I followed their advice but sadly their recovery system is bugged and not able to chroot the mounted volume. So there is no way to reinstall the bootloader. Now I am waiting for their support to check for the problem and pray that my server goes online again while my system is offline and not operational. That's what I call a really unreliable service! If they were able to recover my server I will update my review.

The Best Dedicated servers

The bset detected server ever

Just started using zare and have to say the support is quick and they have catered to my requirements as best they can at this point in time. High quality hardware and top notch support.

i have been i client since 2015, and after trying so many hosting company from 2010 tell 2015 i found Zare and for the past year they ware awesome and did a great job with me as they have never say no to me and alwyes trying to help me if i had any problem

I was collocated to a data centre in London this time last year with another company and it was perfect however things arose which led to the closure of that server. I had always seen Zare when I was in the GMOD scene many years ago and never thought to try them although they were always around (even when I had my own GSP). Since I've moved to Zare since the beginning of Q1 this year, it's been a bumpy ride. Having moved from one setup to another, having to rebuild and start from scratch practically, it was a struggle. Tickets flowing backwards and forwards probably annoying Jordan and Harry at times, it was a nightmare and I felt like leaving due to the amount of problems I was having in the initial stage (A2S attacks, exploit attacks etc). With a lot of sweat and tears from Jordan, he's managed to successfully block everything that was coming my way and the servers have been blooming better than ever except for the ping was a little higher than my old location. Now with the recent relocation to the London data centre, I am honestly so happy to be back in the old building my server once was. My ping is insanely better, my servers are showing faster than ever on the master list and we're practically at the top of the listings again like we once were. It's been not even one day in the new data centre (I wish you all the best of luck at Zare with the remaining two days of transportation) and our servers are doing even better with majority of the servers being completely maxed with new players and with the protection that's been worked on, not even being touched. I cannot thank the Zare team enough for putting up with me and me being such a perfectionist and I can honestly say they put a lot of effort into this company. At the end of the day, we're all human and we have our flaws and we often break and I feel like I've annoyed them at times and haven't got the best replies due to this but they've always been able to swing it back around and give the best service once they've had a rest. Keep up the good work lads, I HIGHLY recommend their solutions to anyone who is interested in dedicated server rental (if you're into game servers also, the protection is on point for source games). Prices are a little high and I'd like them to be a little lower like some competitors but I really feel like I've got my moneys worth from these guys plus a bit more.

best quality

high quality, affordable and DDoS protected server solutions with great support

The team at Zare are always helpful with anything we may need, and available at any time of the day! All of my support tickets are always responded to within half an hour no matter whether it's at 9am in the morning or 11:30pm at night. They have always gone the extra mile when they didn't have to, and that is why I will always keep my physical servers with Zare/HydraCom. Network/Equipment is enterprise-grade and fully able to handle the large volumes of traffic/bandwidth that we throw at them. Never had an unexpected outage, and we are always notified way in advance in regards to any network/server maintenance that may occur.

Excellent service, fast response by support. Maximum approved!

I have been in the hosting business for more than 20 years. My dedicated servers are in the US and have been for the past 10 years. I recently I decided to move closer to my location so I thought the UK would be the best choice. After doing some research, I found Zare and purchased a dedicated server. The guys were nice and eager to get my business; they even gave me a great discount. I started with one client who owned 5 virtual machines (Cloud server, Windows 2012 server, and 3 Windows 10 Professional VMs). Everything was running smoothly so I decided to move all my 22 VMs to the new server. I sent emails to all my clients informing them of the migration and the anticipated downtime, should there be any. Just when I was ready to start the migration process, the new server stopped responding. So I opened a support ticket which was left unanswered for more than 7 hours. I had to purchase Skype credit to call their offices in the UK. They suggested that it was an issue with software I had installed. It was an ESXi Hypervisor that they installed and configured for me. After 7 hours of downtime, they informed me that they had “a rogue virtual machine that belonged to a client which was causing the problem.” I decided to hold on the transfer and keep testing a little longer. I even moved my 5 running VMs to my old host. A couple of days ago I noticed that one of my drives which pointed to my storage server was offline. I check my vCenter and noticed that all VMs on my UK host were offline and had been for more than 3 hours. I opened another support ticket and the reply was, again, a software issue. Finally, I decided to stay with my current provider “Singlehop” and requested a refund for the remaining period. They refused to issue a refund and offered me the server free of charge for a certain period of time to test until I am 100% sure that they could give me 100% uptime. I closed all opened tickets, deleted all my VMs, and canceled my services with them in a matter of minutes. Everyone in this business knows that downtime means unhappy customers regardless of the reason. Zare servers were fast and the Internet speed was amazing. However, what is the point of having fast machines and fast Internet when you cannot reach them. Important note: if you want great servers for testing purposes ONLY, Zare is a good choice. However, if you are in a production environment, I suggest you find another provider because 10 hours of downtime in less than 40 days is catastrophic in our business. I did not have a single minute of downtime with Singlehop in the last 10 years other than the usual system update and restart which I initiated.

Zare is Great Customer Support. In my last 17 Years Online Career i never get as like Zare Service And Customer Support. They Are always Best. Thanks

The support here is just amazing. they fix everything and for low prices. I got hit by DDoS i didnt even notice it. Truly amazing

Great service, highly recommend to anyone!

Incredibly helpful staff, were very reasonable with an error on my part, offering alternatives and workarounds. We got my server up and running at a great price. Customer service aside, the product itself is impressive. I purchased a server based in Bristol for the purpose of hosting game servers and I've had players from as far as Hawaii praise the stability and connectivity of the servers. There was one minor hiccup in uptime but that was sorted swiftly and it's been smooth sailing ever since. I found exactly what I was looking for right away, however the level of customization they offer for their servers is great (e.g. double your bandwidth or add extra drives, as well as a host of different operating systems). I think my ONLY criticism in that department was the inability to purchase an additional SSD with a HDD. You can only buy 1-2 HDDs or 1-2 SSD drives but no option for 1 SSD and 1 HDD. For a gaming server, SSD write speeds are important however the storage space of a HDD is ideal for files that don't need to be read as often (e.g. backups, mod files, etc). Anyone looking to get into server hosting for video games should consider paying a little extra for a full dedicated server instead of buying one server on a shared machine that most other services offer. Most places I could find offered one game server for about £20. For £60 I'm currently hosting five game servers with 24/7 uptime, with plenty of room to expand.

Although there's other, bigger providers such as OVH, Zare is definitely the most secure, affordable and reliable provider within Europe. I've had several discounts proposed to me when upgrading, purchasing extra IPs and had had to wait a minimum of 5 minutes before receiving replies on my tickets.

I am customer at Zare for more than two years now and was quite happy with their service but the two contacts with one of their two CEOs (had to remove his full name after Zare reporting this review violating Trustpilot’s User Guidelines.) the last two months has just been ridiculous. In December my server went offline for some days. When I asked for the reason he gave three useless answers until he admitted (Chatlog: Had to be deleted after Zare reporting this review violating Trustpilot’s User Guidelines. Link can be provided on request.): "We needed to recover a /24 from the server as there were only 5 cloud servers running on it, so we moved it over to a different range where the majority of the cloud servers were on." So he knew that five servers just go offline and he didn't even think about informing anybody. Great! After them cancelling their cloud server offering I had to think if I stick with them because a dedicated server is extremely overpowered for my needs and costs a lot more. Anyway I decided to buy a dedicated server. Today I started a kind request to adjust the price of my dedicated server which I ordered for 60 pounds per month (exclusive taxes) but the new official price on their website is 50 pounds per month. His answers were again neither logical nor customer friendly. (Chatlog: Had to be deleted after Zare reporting this review violating Trustpilot’s User Guidelines. Link can be provided on request.) Me: "Would it be possible to adjust my monthly server price? Right now I am paying 60 pounds for it but I saw that a server with the same configuration just costs 50 pounds. Thank you. " Him: "Prices are going back up Friday, so unfortunately we can’t sorry!" Me: "If I order a new server now, I will pay just 50 pounds. Is this really a problem for you? I am customer at Zare for a very long time and it already took me some pain to move from a cheap VPS to an expensive dedicated server. It would be a nice step of you to adjust the price this time. " Him: "We can not adjust your current price. We protect customers from prices rises, so we cannot adjust you to a sale price." Me: "Ok then please refund the following invoice to my account balance:... Then I will just cancel my dedicated server, order a new cheaper one and transfer everything to the new server. Seriously, what kind of customer unfriendly company are you guys? " Him: "On this occasion you price will be lowered. Please note though if prices rise, we will need to adjust it back in line with list prices. We don’t mean to be difficult or unhelpful. I hope you understand." I had a nice talk via the Webchat with an employee who regretted how I have been treated. Seems like he understands how to take care of customers. Finally I received the price adjustment to 50 pounds per month. But he still sticked to his argumentation that he is allowed to raise the price of ALL customers servers whenever he thinks it is appropriate. I am sure that this is not legal but I am not a contract lawyer. Him: "Our prices fluctuate depending on our stock levels and whether or not we are doing sales. In the event that all prices rise due to inflation or rising costs our end, then we will increase every customers prices across the board - we have no plans to do this as of yet." But that's not the end. After finally receiving my offer I assume that he became angry and for whatever reason my server went offline. I had to contact them again and didn't receive a plausible reason for this downtime. Furthermore their abuse department is ignoring my answers to their e-mails. Yesterday I received a torrenting abuse message of which I took care today and tried the best to prevent any further abuse. After answering their e-mail I received the same abuse message again requesting an explanation and taken counter measures to prevent further abuses. I received and answered the same e-mail eight times until I installed an automated reply for their e-mail address. After them realizing that they just receive automated answers to their abuse spam they stopped sending this e-mail. Let me guess who is working at the abuse department... Lessons learned: Zares CEO (Had to remove his full name after Zare reporting this review violating Trustpilot’s User Guidelines.) is an unfriendly student who doesn't know how to treat customers. He is not helpful at support requests and intentionally annoying his customers. Sadly this company cannot be taken serious. I continue to use their service because I believe in the last good two years but if this childish behaviour continues, I will leave and spread further reviews about my experiences with their service. On a better future at Zare!