Governor Macquarie Tower, Level 18, 1 Farrer Place, 2000, Sydney, AU
Very straight forward in buying the policy also the claim submission. I recommend it for every traveler.
I was able to quickly get my required travel insurance for Vietnam
Always easy to use and book.
Easy to understand reasonable value
We have had two claims and they were very easy to deal with. We have been using World Nomads for 10 years and would never change
I never received a confirmation number, even though my card was charged $233. When I emailed, I was given a customer support number, which told me after a full hour, that they had no record of my policy and couldn’t reconcile the issue because some third party made the charge, not me. They won’t give me a policy, they won’t give me a refund, and they have no other potential suggestions towards resolution. Basically, every indication at the moment leads me to believe it’s a scam I am sorry I ever fell for.
It was easy to purchase. But since I did not need to use it, I can't comment on what happens when filing a claim.
Excellent help from call centre. Bought the policy. I immediately sent feedback of how well I was helped and that it swayed my decision to purchase a policy. Subsequent “reminders” to place feedback and how important feedback was to World Nomads became laughable: despite emailing them that I have placed feedback and do not need reminders, I received another reminder with the words “we will not remind you again?”. This makes me unsure of how well I will be looked after if I have a real emergency and need their help! World Nomands, I get the impression you are asking for feedback in a mechanistic way just to say you are doing it. Have you ever acted meaningfully on any feedback?
Fast and easy to set up. I didn't need to claim it, thankfully.
insurance options are affordable, prompt response to questions and website very easy to navigate - needed to submit one claim and it was processed with ease.
So far so good . I took out the insurance for my travel to Australia and as with all insurances I sincerely hope not to make use of it .
Quote and check out process easy. Irritated to get to payment and find out they didn't accept AMEX.
Excellent customer service. I did not have to wait on hold for a customer service. The representative was knowledgeable and answered all my questions so I could make the right decision.
Good peace of mind when traveling, in case anything goes south! I always used World Nomads whenever I'm traveling, it's easy to purchase multi-country travel policies. It's a no-brainer!
I ended up at a hospital in a foreign country. I could use WhatsApp to reach World Nomads. I borrowed someone's phone World Nomads put on hold for almost 20 minutes. The agent promised to call back, then didn't. Later in the day when I finally talked to someone they said I had to go online and open a claim. I kept explaining I was hurt and in a hospital, to no avail. I ended up paying the bill with a credit card. I was disappointed that they were so hard to communicate with during my time of need.
Is perfect 🤩
Easy to use website that quickly provided a competitive price quote.
This is the second time I have used them and they have been easy to use every time, perfect cost for the solo traveller.
👍👍👍👍👍👍👍👍👍👍
Pretty easy to do.
