192 Rochdale Road, M407RA, Manchester, GB
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do. Our customer service focus is entwined into the shopping experience, from visiting and browsing our site, right through to our speedy and secure delivery service that ensures you get your item quickly and in perfect condition. It’s important to us to ensure the customer’s relationship with William May is both smooth and enjoyable. That’s why we have a clear, ‘no-fuss’ returns policy and are always available to offer guidance or support should it be required. It’s this extra peace of mind that keeps our customers coming back again and again.
Item exactly as described
This is the 3rd time I've bought off William May and have yet to have any complaints. Great delivery time, customer service is excellent and brilliant quality items. Will most definitely use again.
It has been frustrating trying to deal with this company. I have created an account and filled in the required details, incuding a bank card. However, when trying to pay for some rings in my "cart", the pay page would not load. I have made several telephone calls and emails about this, and I have offered to pay over the phone, or to go in person to a shop, although these were originally declined. However. the company repeatedly invited me by email to buy more goods. It has emerged that the problem lay in the use of "cookies", which has now been overcome.
Great website and well laid out. I had trouble completing an online transaction ( fault at my end) however the customer service I received was excellent. Product shipped without delay and received within 48 hours. Would happily use them again.
Excellent. Happy with my purchased. Nicely wrapped and pretty item. 3x I purchased from this shop. Thank you
I received my ring very quickly and it's beautiful. Thank you.
Purchased couple of diamond rings from William May, both were beautiful and authentic. The customer service was of very high standard. Thank you so much
Very quick professional service. My ring was resized perfectly
The service they provided was above and beyond thank you so much Natalie wood
Good quality however a little bit small. Good for a young child but needs to be double the size for a adult
Good experience from start to finish. Fast and secure delivery. Would highly recommend.
Found a piece of jewellery I really liked! Great selection, various payment methods, rapid delivery! I’m very happy with my purchase
Fast delivery, great service, fantastic product, would definitely buy again when I’m ready for a Rolex, absolutely love the tag I purchased
picture was zoomed in
Very good a bit disappointed that I didn’t get my discount
Beautiful item and first class service! I will definitely buy again I am thrilled with my ring and the layaway service is excellent a nice way to treat yourself 😊👍🏻
Absolutely thrilled with my ring. Many years ago I had a similar ring, the diamonds were a wee bit bigger. Unfortunately when my dear mum passed away, it went missing. So this is a 60th anniversary and 80th birthday surprise from my husband. The service, quality, and delivery excellent. Thank you.
I ordered this ring and had it inside a week which was a fast service
Good communication. I made an error on the order but after an email this was rectified quickly. Brought other items before do know that the products are a good quality.
Made several purchases from this jeweller & been happy every time.
