192 Rochdale Road, M407RA, Manchester, GB
For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do. Our customer service focus is entwined into the shopping experience, from visiting and browsing our site, right through to our speedy and secure delivery service that ensures you get your item quickly and in perfect condition. It’s important to us to ensure the customer’s relationship with William May is both smooth and enjoyable. That’s why we have a clear, ‘no-fuss’ returns policy and are always available to offer guidance or support should it be required. It’s this extra peace of mind that keeps our customers coming back again and again.
The necklace I purchased for my daughterds birthday was beautiful, well made and good to look at
The items I bought were brilliant really well priced and delivery is really quick I have bought quite a few items from this company and have never been disappointed keep up the good work x
Good quality for the price
Nice little charm fast and secure delivery
Fantastic service ⭐️⭐️⭐️⭐️⭐️
The price was good excellent service and arrived on time I would recommend your purchase’s to anyone
My ring arrived within two days, was exactly as pictured and described. Very pleased with my purchase and will definitely use William May again.
I purchased a gold vintage bracelet. It was delivered next day and it was perfect. I’m very happy and would definitely recommend you.
They are a brilliant jewellery shop
The item I ordered was exactly as described and beautifully packaged. I had to ring the company with a query and their customer service was excellent
Very pleasant
PLEASE READ As I valued customer for over 30 years my last experience at your Rochdale Road Branch was very disappointing and very upsetting! The girls on the shop floor have always been kind, helpful and courteous. I can not say this about the other members of staff that work at this site. They are rude, unprofessional and disrespectful. They take your money and run! Their customer service is an absolute disgrace. I sent a number of emails with no response. A phone call would have been much more appropriate in the circumstances. I found you as a manager very unhelpful and very patronising to say the least. You lost a £615 sale that day, I purchased the same bracelet at Goldsmiths little more expensive but a small price to pay knowing I never have to deal with this company again! Please do not be fooled by the message they will now post underneath mine about reaching out - they will not and have no intention to do so. Appalling service.
very quick service and very truthful
Excellent delivery service and gorgeous product I bought as a gift
quick and safe delivery
Lovely jewellery, got a few pieces. Would definitely recommend.
Very good deals
Received very nicely packaged and quickly
A beautiful vintage ring, polished and looking like new. Very fast delivery too. Thank you. I will definitely buy from William May again!
Fast delivery, watch accurately described and in excellent condition, will use William May Jewellers again.
